Job Description
Roles & Responsibilities
Handle walk-in customers at the counter professionally
Explain cargo, courier, and logistics services to customers
Prepare invoices, receipts, and billing entries accurately
Collect payments and maintain daily cash records
Coordinate with operations team for shipment details
Maintain customer records and basic documentation
Ensure smooth day-to-day counter operations
Requirements:
Languages: English, Hindi & Malayalam (mandatory)
Experience: Fresher or experienced candidates can apply
Joining: Immediate joiners preferred
Basic computer knowledge (MS Excel, billing software is a plus)
Good communication and customer-handling skills
Candidates should have the ability to answer phone calls in both Hindi and English.
Desired Candidate Profile
Freshers willing to learn
Candidates with a positive attitude and strong service mindset
The candidates should be fluent in Hindi, English & Malayalam languages.
Candidates should have well knowledge in MS office Excel and word.
Keralites are more preferable.