Job Description

Roles & Responsibilities

Role Overview :

Caliber Brands, the company behind the nutricook brand of consumer kitchen appliances, is seeking a highly systematic and detail-driven Supply Chain & Import Coordinator to own the end-to-end import process from our manufacturing partners in China through to final delivery and clearance in the UAE.

Key Responsibilities :

1. Purchase Order, PI & Factory Coordination
   

• Issue accurate purchase orders (POs) from the respective company to factories in China, confirming all

order details, specifications, and quantities.

• Obtain the Pro Forma Invoice (PI) from each factory against the PO and verify it against order terms

before processing.

• Obtain and track Cargo Readiness Dates (CRD) from each factory and proactively push for the earliest

possible dates where there is any discrepancy.

• Maintain continuous, clear communication with factory contacts to manage timelines, resolve delays, and

confirm production milestones.

• Coordinate shipment dates with factories to align with business demand and inventory planning.
  

  1. Inspection & Compliance
     

• Book and finalise pre-shipment inspections (PSI) with the appointed inspection agency (e.g. V-Trust) in

line with the shipment schedule.

• Review inspection reports thoroughly and flag any quality or compliance issues before authorising

shipment release.

• Verify that all compliance certificates — CB / EMC / GCC / SASO — and all required documentation are

valid and current before any goods are shipped.

• Ensure no shipment proceeds unless all quality, inspection, and compliance criteria are fully met. If a

shipment fails inspection, coordinate rework, reconfirm CRD, and rebook inspection and vessel.

3. Freight Negotiation & Logistics

• Negotiate competitive freight rates with shipping lines and freight forwarders from China to destination

ports.

• Compare freight options on cost, transit time, and reliability — and select the optimal route for each

shipment.

• Book vessel space and manage shipment scheduling to ensure goods arrive at the correct port within the

shortest reasonable timeframe.

• Track all in-transit shipments and vessel movement, and proactively manage any delays or routing

issues.

• Coordinate marine insurance for every shipment within the required timelines (final policy obtained strictly

within the defined window from vessel sailing).

1. Payment Coordination with Accounts
   

• Coordinate closely with the accounts / finance team to ensure timely advance and balance payments to

manufacturing partners.

• Submit Pro Forma Invoices to finance and request advance payment or LC opening in line with the

monthly cycle.

• Manage the full swift-copy cycle — receive swift copies from finance, share them with the factory, and

confirm the factory's receipt of payment.

• Submit shipping documents to finance to trigger balance payments, and submit customs duty invoices for

timely settlement.

• Ensure no payment milestone is missed that could delay production, shipping, or clearance.
  

  1. Documentation, Clearance & Data Accuracy
     

• Check and confirm all draft shipping documents — commercial invoice, packing list, bill of lading,

certificate of origin — against the PI before goods are loaded.

• Receive original shipping documents and manage the entire destination clearance process.

• Notify the warehouse of incoming cargo, share documents with the shipping agent for customs clearance,

obtain the Delivery Order (DO), and track containers via Dubai Trade / Liner.

• Arrange transport of containers from port to warehouse in line with Dubai Customs timing.

• Maintain meticulous, error-free records of all shipments, costs, dates, certificates, and statuses in Excel

and any relevant systems — fully accurate and auditable at all times.

1. Proactive Problem Solving & Communication
   

• When a problem arises, take immediate ownership — pick up the phone, call the factory, freight

forwarder, or partner directly, and resolve the issue rather than waiting for it to escalate.

• Act as the central coordination point between factories, freight forwarders, inspection agencies, finance,

warehouse, and internal teams.

• Communicate shipment status, risks, and timelines clearly and proactively to management before they become problems

Desired Candidate Profile

• Proven experience dealing directly with Chinese factories and managing the full import process end-to end.

• Minimum 5 years of hands-on experience in China import operations.

• Strong working knowledge of customs clearance procedures, import documentation, and compliance

certifications (CB / EMC / GCC / SASO).

• Demonstrated experience negotiating freight rates with shipping lines and freight forwarders from China.

• Exceptional accuracy with data and numbers — a systematic, detail-oriented approach is essential.

• Advanced proficiency in Microsoft Excel (trackers, reconciliation, reporting).

• Clear, professional written and verbal communication skills.