Job description

Office Manager, Global Operations 
(20192)

At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion. 
 

Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.
 

Job Summary

The Office Manager, Global Operations is responsible for providing administrative and secretarial support to Head of Global Operations. This position plays a pivotal role in ensuring smooth and efficient functioning of the wider Operations department. Assignments may include coordinating multiple concurrent activities and interacting with external and internal stakeholders at different levels in the organization. In addition, discreet handling of all confidential matters and documents related to the Company and Global Operations department is a must in this role.

Key Responsibilities

• Efficient handling of daily agenda of the Head of Global Operation
• Scheduling appointments and reviewing documents, reports and special arrangements necessary prior to the meetings
• Ensuring all correspondence is addressed in a timely manner and disseminated accordingly
• Representing Kerzner International in a warm and professional manner when communicating with brand partners, owners, senior leadership, property representatives and any external stakeholders
• Communicating in a discreet and diplomatic manner to ensure confidentiality of information and business knowledge
• Consolidating reports, data sets, presentations and brochures as required by the operations
• Assisting with international travel arrangements as required
• Comfortably navigating shifting priorities and operational changes while maintaining high level of diligence and service standards
• Monitoring office budgets, procurement activities, and expense tracking in accordance with company policies.
• Leading office improvement initiatives to enhance operational efficiency and employee experience
• Ensuring compliance with company policies and procedures, record-keeping requirements, and confidentiality standards.

Skills, Experience & Educational Requirements

• Min. 5 years’ experience in a similar role, ideally in a large organization within international corporate environment
• Experience supporting senior executives and cross-functional teams
• Proficiency in Microsoft Office Suite and office management systems/online tools
• Problem-solving mindset with the ability to anticipate and address operational needs.
• Ability to manage multiple priorities in a fast-paced hospitality environment.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Exceptional written and verbal communication skills, confidence in communicating with different levels in the organisation

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.