Job Description

Roles & Responsibilities

• Oversight, planning, and guidance of all technical and administrative activities and programs related to digital transformation planning and operations, ensuring government compliance, and actively contributing to the creation of strategic added value for systems, applications, platforms, and digital services to achieve efficiency and digital competitiveness of the authority in line with government strategic directions. Providing proactive and effective digital solutions to address potential digital risks. Supervising and guiding policies, methodologies, and standard manuals for digital transformation and digital project management at the authority and emirate levels, proposing necessary improvements to reach the highest levels of compliance, reliability, and dependability of digital systems and applications according to the best local and international practices. Working to improve the quality of digital services provided and enhance the satisfaction of the authority’s clients/customers to the highest possible levels. Building partnerships with relevant institutions and entities in the fields of planning and digital transformation at all levels and creating effective digital communication channels between the authority and all governmental departments, institutions, and society to support the emirate’s competitiveness as the best global digital experience.

Desired Candidate Profile

• Technical Competencies

  The required technical competencies and proficiency levels for this role are as follows:

  • Digital Planning and Governance — Advanced

  • Digital Transformation Management — Advanced

  • Designing Advanced Digital Solutions — Advanced

  • Delivering Outstanding Digital Services — Advanced

  • Conducting Digital Studies and Research — Advanced

  • Digital Risk Management — Advanced

  • Digital Project Management — Advanced

  • Designing Digital Transformation Processes — Advanced

  • Measuring Digital Services Performance — Advanced

  • Building and Enhancing Digital Transformation Capabilities — Advanced

  
  

  Technical Qualifications & Experience

  • Bachelor’s Degree in International Relations, Strategic Planning, Business Administration, Public Administration, Quality Management, or related fields, with a minimum of 14 years of relevant experience, including at least 7 years in supervisory roles.

  • Master’s Degree in International Relations, Strategic Planning, Business Administration, Public Administration, Quality Management, or related fields, with a minimum of 12 years of relevant experience, including at least 4 years in supervisory roles.

  • PhD in International Relations, Strategic Planning, Business Administration, Public Administration, Quality Management, or related fields, with a minimum of 10 years of relevant experience, including at least 2 years in supervisory roles.

  
  

  Professional Certificates / Programs

  Candidates should possess specialized training and professional certifications in the following areas:

  • Digital planning operations and advanced digital solution design.

  • Digital risk management and governance of advanced digital systems.

  • Establishing standards and methodologies for measuring digital service performance.

  • Application of modern digital transformation frameworks and methodologies.

  • Evaluation and testing of digital applications and systems.

  • Development of technical standards, frameworks, and methodologies for digital transformation.

  • Data-driven insights generation, digital indicators, and performance analytics.

  • Conducting digital transformation studies, research, and future foresight initiatives.

  • Digital governance and mapping of end-to-end digital transformation processes.

  • Development of digital transformation capabilities and organizational competencies.

  • Strategic use of computer systems and analytical tools for data evaluation, financial analysis, and feasibility studies.

  • Strategic planning, policy formulation, and future foresight.

  • Leadership, management, and organizational development.

  • Policy development, legislative drafting, and regulatory framework design.

  • Negotiation, communication, and stakeholder engagement skills.

  • Time management, persuasion, and effective communication.

  • Institutional and employee performance management and evaluation.

  • Team leadership, project management, and risk management.

  • Survey design, data analysis, and opinion measurement techniques.