Job Description

Roles & Responsibilities

Job purpose 

To ensure that all goods and services are transported safe and on time to be able to assist in the delivery of customers satisfaction as big factor in achieving location target.

Job responsibilities: 

• Greeting customers and assisting with test drives

• Handle vehicles traffic in and around the showroom and workshop.

• Move the customer vehicles at various stages of repairs from car receipt until delivery,

• Ensure all vehicle keys are returned and kept in the specified place immediately after parking the vehicle.

• Report to Superior immediately in case of accident

• Ensure efficient and safe movement of vehicles within the workshop, namely from and to Workshop Reception, shop floor, parking areas, washing bays, etc.

• Ensure to install all courtesy items (steering cover, floor mat and seat cover etc.) In the customer vehicle.

• Upon receiving the KEY from the foreman it is the duty of the driver to bring the service / accident vehicle from parking yard to the respective work area.

• Once the vehicle is ready after the washing the vehicle need to be send back to the KNOP and should be parked in the designated area

• Ensure the reception parking area neat and vehicles parked in organized way.

• At the end of day make sure no vehicle parked in reception parking area and knop area

• Collection and Delivery of Parts - Go to suppliers or locations to pick up transfer & deliver parts in good shape & hand over proper invoicing or documentations

• Vehicle Maintenance/Registration - Ensure periodic maintenance and renewal of annual registration of workshop vehicles.

• Maintain vehicle in proper condition and to maintain hygiene and self-discipline

• Fill the necessary logs for outside trips

• Guests/Staff/Customer Transportation: Transport technicians daily (from company accommodation) to and from workplace. Also transport VIP Visitors, customers and staff to specific destination when required. In some cases, collection and delivery of vehicles from customer’s premises.

• Transport technicians daily (from company accommodation) to and from workplace.

• Also transport VIP Visitors, customers and staff to specific destination when required.

• In some cases, collection and delivery of vehicles from customer’s premises.

• Discipline - Maintain discipline in the service establishment through strict adherence of company rules, regulations and procedures.

• Airport Pick up - Ensure that new recruits are picked up from airport and bring to company accommodation.

• Assist new recruits for medical proceedings, emirates ID application and other relevant matters.

• Transmit HR and other relevant documents concerning employees to and from HR

• Ensure W/S and personal safety procedures and requirements are strictly followed as per SOP

• Cash/Cheques Deposits, Encashment and Outstanding Dues - Go to locations to pick up collections and deposit cash/cheques to banks, encash petty cash cheques, handover documents and cash to concerned personnel

Desired Candidate Profile

Educational Qualification 

• High School Graduate and Technical School Graduate

Work Experience 

• 2 -3- Years in reputable Tyre/Automotive brand

Competencies 

• Can drive light/heavy-duty vehicles with valid UAE Driving License.

• Good knowledge of traffic rules and regulations.

• Behavioural Competencies: Communication Skills, Customer Oriented, People Skills

Languages 

• Should read, understand and write English. Preferably Arabic speaking