Job Description

Roles & Responsibilities

• Develop and implement Quality Assurance procedures that comply with ISO requirements in coordination with the Institutional Effectiveness Division and other relevant divisions.

• Plan, manage, and conduct the MRM & IMS Internal Audit Program, including preparing the annual audit plan, establishing audit teams, reviewing audit checklists, and preparing the final Internal Audit Report and the MRM Minutes of Meeting.

• Develop and implement methodologies for the Academy's participation in internal, external, national, and international Excellence Awards in coordination with all divisions.

• Plan and facilitate organizational self-assessment sessions, prepare assessment findings, and develop improvement plans to address identified gaps.

• Coordinate with all divisions to ensure the effective implementation of Excellence Program requirements.

• Certified ISO Lead Auditor (QMS…) for the International Organization for Standardization (ISO).

Desired Candidate Profile

• Bachelor's degree in a relevant field such as Business Administration, Law, or a related discipline.
• Minimum of 5-7 years of progressive experience in Quality Assurance and/or Compliance roles within a regulated industry (e.g., finance, healthcare, pharmaceuticals).
• Professional certifications such as CCEP (Certified Compliance & Ethics Professional), CIA (Certified Internal Auditor), or equivalent are highly desirable.
• Demonstrated expertise in interpreting and applying complex regulatory requirements (e.g., SOX, GDPR, HIPAA, industry-specific regulations).