Job Description

Roles & Responsibilities

• Oversee daily operations of the Jewellery showroom, ensuring a seamless customer experience and adherence to brand standards.

• Develop and implement effective sales strategies to meet or exceed showroom sales targets and KPIs.

• Train, mentor, and lead a high-performing sales team to foster a culture of excellence and customer service.

• Manage inventory levels, ensuring timely restocking and maintaining optimal product display for maximum visibility.

• Conduct regular performance evaluations of team members, providing constructive feedback and recognition.

• Analyze sales data and market trends to make informed decisions that drive business growth.

• Create and execute promotional events and campaigns to enhance showroom visibility and attract new customers.

• Maintain strong relationships with suppliers and vendors to ensure product availability and quality.

• Utilize CRM software to track customer interactions and enhance personalized service.

• Coordinate with marketing teams to align showroom activities with broader marketing initiatives.

Desired Candidate Profile

• Fluency in English is required; additional language proficiency is a plus for communicating with diverse clientele.

• Minimum of 5 years of experience in Jewellery retail management, with at least 2 years in a Jewellery showroom.

• Proven track record of exceeding sales targets and driving revenue growth in a retail setting.

• Strong leadership skills, capable of inspiring and motivating a diverse team to achieve collective goals.

• Exceptional customer service skills, with a focus on building lasting relationships with clients.

• Strong analytical skills to interpret sales data and devise actionable strategies.

• Creative problem-solving abilities to address challenges swiftly and effectively.

• A passion for the industry, with a keen eye for design trends and customer preferences.