Job description

Job Purpose

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

Part of the Emirates Group, Arabian Adventures is one of the UAE's leading Destination Management Companies (DMCs), delivering tailor-made travel, leisure and event solutions. Our expertise spans hotel contracting, ground transportation, excursions, destination experiences, MICE services and event management for partners and clients across global markets.

As a Manager B2B Sales, you will lead the Sales and Business Development teams, be accountable for delivering revenue growth, developing strategic partnerships, expanding market share and driving Arabian Adventures' international commercial strategy. In partnership with Client Relations and key internal stakeholders, you will strengthen the company's position as a leading DMC across global source markets.

In this role, you will

• Develop and implement strategic client growth plans to retain and expand existing DMC clients while driving proactive new client acquisition across international markets, identifying high value prospects, converting leads into long term partnerships, and delivering exceptional service to accelerate sustainable revenue growth.
• Present and implement an annual business plan in line with the medium-long term business strategy which specifies how the defined sales target, client and customer propositions will be achieved. Implement, monitor and propose recommendations according to shifting requirements and trends.
• Lead and embed a strong sales-oriented mindset across the business, aligning teams around clear commercial objectives, pipeline management, conversion performance, and accountability for revenue delivery.
• Position the DMC as a leading and indispensable player in the GCC region by strengthening market presence, elevating brand perception, and developing strategic alliances with key industry stakeholders and decision-makers. Expose all DMC clients and customers to the full range of dnata Travel products and services, in order to maximise commercial opportunities.
• Introduce, plan & attend networking events to develop and maintain professional relationships with clients, franchises, suppliers, local authorities, and government officials to ensure that business opportunities are maximised.
• Accountable for the delivery, leadership and management of direct reports and team through development plans, training and appropriate mentoring, as well as coaching and motivation. Conduct timely annual and interim performance reviews and set SMART objectives to cultivate a culture of high performance.
• Support in pursuing expansion opportunities for the company in the UAE and the GCC region. In coordination with VP Destination Management; plan, implement and manage the development of the DMC commercial systems and processes in other countries, in order to position the DMC as a global player, thus maximising available resources and increasing profits.
• Actively embody, promote, and advocate the organisation's core values in all interactions, decisions, and work practices, and serve as a role model for ethical behaviour, integrity, and a values-driven culture, fostering an inclusive and respectful workplace. You will also encourage and support colleagues in aligning their actions with the organisation's core values, contributing to a positive and purpose-led environment.

To be considered for the role, you must meet the below requirements

• Attested Bachelor's degree and 10+ years’ experience in Commercial/Sales within DMC or Tour Operations
• Extensive senior-level experience in international sales, key account management, and business development within the DMC or tour operations sector
• Proven track record of driving revenue growth, expanding client portfolios, and securing new business opportunities
• Demonstrated success in managing and growing high-value client accounts, with a focus on acquisition, retention, and long-term revenue maximisation
• Strong commercial acumen with in-depth knowledge of DMC products, services, market dynamics, and the competitive landscape
• Ability to leverage market intelligence and sales data to identify opportunities, shape commercial strategies, and drive business performance
• Highly skilled in influencing, negotiating, and closing strategic commercial agreements with internal and external stakeholders
• Values-driven leader who leads by example, fostering an inclusive, high-performance culture aligned with organisational values
• Proven ability to inspire, develop, and hold teams accountable while embedding organisational values into everyday performance

You’ll have an edge if you have

• Proficiency in Spanish or French

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Join us in a management role and enjoy an attractive tax-free salary.

On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers