Job description

Kitchen and Cabinet Sales & Customer Relations (Kitchen Business)

Job Description:

We are seeking a motivated Administrative Assistant with at least 10 years of relevant experience in the kitchen business to support our sales and customer relations team. The ideal candidate will efficiently manage administrative tasks, coordinate communications, and help ensure top-quality customer service and smooth sales operations.

Skills

Key Responsibilities:

• Support the sales team with order processing, follow-ups, and documentation specific to kitchen projects.
• Manage customer inquiries through phone, email, and face-to-face interactions, delivering prompt and helpful responses.
• Maintain accurate customer records and sales data in CRM and internal systems.
• Coordinate appointments, meetings, and schedules for the sales team.
• Prepare sales reports, presentations, and customer communications tailored to the kitchen industry.
• Assist with logistics and coordination of deliveries and installations.
• Handle general office administration such as filing, data entry, and inventory management.
• Collaborate closely with sales, production, and installation teams to ensure customer satisfaction.

Requirements:

• Minimum 5 years of experience in administrative roles within the kitchen business or related interior design sector.
• Strong understanding of kitchen sales processes and customer relationship management.
• Excellent English communication skills, both spoken and written.
• Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook), CRM software, and other relevant tools.
• Presentable and professional appearance.
• Highly organized with excellent multitasking skills and attention to detail.
• Customer-oriented with the ability to communicate clearly and professionally.
• Ability to work independently and as part of a team in a fast-paced environment.

How to Apply:

Please submit your resume and a brief cover letter highlighting your experience and suitability for this role.