Job Description

Roles & Responsibilities

• Develop, maintain, and lead a learning culture amongst the nursing team.

• Establish, monitor, and ensure professional standards of care are maintained within the Nursing Department.

• Be a member of the Hospital Management Executive Committee and participate with the leaders of the governing body, management, and medical staff in the development of hospital plans, programs, and policies.

• Be responsible for written policies and procedures that guide, support, and assist nursing personnel in the performance of their duties. These policies should be updated at least every two years.

• Work with HR’s Performance Improvement Management Plan based on the Hospital Improvement Plan, including but not limited to performance improvement, utilization review, and risk management.

• Be responsible for the overall administration of the Nursing Departments and maintain the quality of nursing care in collaboration with the Medical Director and Department Heads.

• Ensure that programs and standards for the ongoing education of nurses are established periodically.

• Ensure the Nursing Department is informed of hospital policies, regulations, and accreditation standards that impact the quality of patient care.

• Investigate and take appropriate action on matters of concern, reporting findings and subsequent recommendations to the Chairman/Deputy Chairman and other relevant Department Heads.

• Ensure that any sentinel or serious incident related to nursing practice triggers a Nursing Process Review, with timely actions to ensure safe practice, learning from mistakes, and implementing necessary changes.

• Establish and ensure that written Standing Orders and Regulations for the Nursing Department are implemented and reviewed regularly.

• Facilitate communication between nurses and other members of the healthcare disciplines.

• Chair or delegate authority to a designated representative for Nursing Department meetings.

• Ensure that representatives of the nursing staff are appointed to appropriate hospital committees.

• Serve on administrative and other hospital committees as requested.

• Assist in determining departmental priorities and the related allocation of resources based on departmental needs.

• Develop staffing requirements and participate in recruitment planning and resource allocation in coordination with management.

• Participate in facility planning affecting the Nursing Department.

• Undertake annual staff appraisals, focus on performance, and consider individual training needs in collaboration with the Personnel/Human Resources Department.

• Promote the core values of the hospital and ensure implementation of the department’s philosophy.

• Foster a climate of professional challenge and growth for all members of the Nursing Department.

• Be familiar with and lead emergency and evacuation procedures.

• Advocate for nursing to the hospital leadership and governing group.

• Develop strategic, operational, and fiscal goals in collaboration with inpatient medical and allied health leadership.

• Ensure that realistic and cost-effective operational and capital budgets are developed and implemented.

• Oversee departmental operating expenses and plan capital equipment purchases.

• Establish and meet budgetary targets and maximize ancillary revenue capture for services provided to patients

To support and demonstrate our NMC Nursing Mission, Vision, and Values:

Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time. Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:

• Do the right thing.

• Be the patient’s advocate.

• Be open and transparent.

• Deliver safe, compassionate care.

• Recognize the uniqueness of each patient.

• Contribute to an outstanding patient experience.

• Engage with and contribute to a learning culture.

• Lead and influence changes in healthcare.

Our Nursing Values: We will achieve this through our core values:

• Safety

• Excellence

• Ethics

• Trust

• Collaboration

The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, to the patient's bystanders all the time, every time.

The post holder will participate in strategy development, high-level decision-making, financial forecasting, budget accountability, quality, safety, and staff and patient engagement. 

The post holder will inspire and approve the models of nursing care delivery adopted at your hospital.

Desired Candidate Profile

• Hold an appropriate Registered Nurse license to practice under the relevant regulatory health authority, with all mandated qualifications and experience.

• Hold a Master’s degree in Nursing or Hospital Administration/Management.

• Hold a valid American Heart Association (AHA) Basic Life Support (BLS) Provider card.

• Demonstrate the ability to influence, implement, and execute change when necessary.