Job Description

Roles & Responsibilities

1. Customer Consultation & Sales: Guiding customers to select the correct materials for their specific construction needs.

2. Quotations & Invoicing: Generating itemized quotations, processing purchase orders, and handling cash or credit sales through the Point of Sale (POS) / ERP system.

3. Inventory Management: Monitoring stock levels, arranging displays, organizing merchandise in the warehouse, and alerting management when materials need to be reordered.

4. Order Fulfillment: Coordinating with the delivery and warehouse teams to ensure building materials are loaded, dispatched, and delivered to construction sites on time.

5. Supplier & B2B Coordination: Negotiating prices on bulk materials, coordinating with suppliers, and sometimes conducting outdoor B2B visits to construction sites or local dealers to secure bulk orders.

6. Customer Service: Resolving customer complaints, processing returns, and building long-term relationships with regular contractors to secure repeat business.

Desired Candidate Profile

1. Experience: 2 to 5+ years of proven indoor sales experience within the UAE hardware or building materials sector.

2. Industry Knowledge: Deep understanding of construction products, tools, and hardware materials.

3. Language Skills: Fluency in Arabic,English and Hindi.

4. Technical Skills: Basic computer literacy (MS Office, POS systems) and the ability to understand basic technical drawings or dimensions.

5. Soft Skills: Strong negotiation, customer service, and target-driven sales skills.