Job Description

Roles & Responsibilities

• Contact potential clients through inbound and outbound calls.

• Follow up on leads generated through marketing campaigns.

• Understand client requirements and provide initial information about company projects.

• Qualify leads and identify potential buyers.

• Schedule meetings and site visits for the Sales team.

• Maintain accurate records of calls, follow-ups, and client interactions in the CRM system.

• Follow up with clients to ensure continuous engagement and support the sales process.

• Coordinate with Sales Executives regarding lead status and client feedback.

• Achieve daily and monthly call, follow-up, and appointment targets.

• Prepare regular reports on lead status, calls, and conversion progress.

Desired Candidate Profile

• 1–3 years of experience in Telesales, Telemarketing, or Customer Service.

• Real estate sales experience is a strong advantage.

• Excellent communication skills in English. Arabic or other languages are an advantage.

• Confident and professional telephone communication skills.

• Strong follow-up, negotiation, and persuasion skills.

• Ability to handle customer objections and provide suitable solutions.

• Good knowledge of CRM systems and Microsoft Office.

• Target-driven with a positive attitude.

Preferred Candidate Profile

• Female candidates preferred.

• Arab or European nationality preferred.

• UAE real estate experience is an advantage.