Job description

Job Purpose

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

As a Cargo Project Manager - dnata, your role is to plan, manage and successfully deliver projects, in compliance with the project practices, standards and processes of the Company, or represent the Department in other large scale business projects within the Group. Ensure that projects meet the defined business requirements and achieve the stipulated business benefits within agreed timescales, cost and scope, leading the project throughout from initiation to closure.

In this role, you will:

• Ensure regular review of project delivery performance. Contribute to improvement of systems, procedures and standards to improve capabilities, assisting the senior management team in continual process, quality and productivity improvement.
• Initiate and manage projects through all stages to ensure that their progress, quality and the outputs in key result areas are consistent with the scope and targets envisaged in the project charter. Where it becomes necessary, take appropriate corrective actions in consultation with the department and support functions, concerned.
• Ensure on time, in scope and within budget delivery of all assigned projects to ensure that
  • Projects are scoped and initiated in collaboration with Internal Stakeholders and other support functions, agreeing project objectives, desired outcomes, milestones, roles and responsibilities, with the department heads which are encapsulated with appropriate service levels in agreed project charters.
  • Projects are planned professionally and are then reflected in the Project register/ Planning tool of the department. The plan must be realistic, maintained and properly resourced.
  • Project stakeholders are managed properly for the duration of the project to achieve smooth implementation and quick realisation of benefit.
  • Delivery is within the approved timeframe and within agreed cost, driving down costs wherever possible and targeting early delivery.
  • Functional solutions meet agreed requirements and customer expectations, are maintainable and meet documented and agreed criteria.
  • IT system solutions are adequately planned, designed in line with corporate standards and tested, covering all risk aspects.
  • Risks and issues are assessed and mitigation/ management strategies are designed and agreed with respective stakeholders prior to implementation.
  • Timely, appropriate and accurate project information and reporting are provided to the Project Sponsor and stakeholders and/or steering board members, as well as to other departments which may be affected by the project outcomes.
  • An implementation and training concept is developed and organised as required by and agreed with the relevant Department or Business unit on a network wide basis.
  • Conflict or disagreements arising from issues or concerns connected with projects are managed appropriately to resolve issues and concerns and mitigate risks.
  • Ongoing system support is designed and implemented with the project 'go live' phase.
• Ensure that business requirements are fully analysed, challenged, understood and documented so that user requirements and defined solutions meet those business needs, identifying alternatives and added value wherever possible.
• Initiate and manage projects through all stages to ensure that their progress, quality and the outputs in key result areas are consistent with the scope and targets envisaged in the project charter. Where it becomes necessary, take appropriate corrective actions in consultation with the department and support functions, concerned.
• Manage the motivation, development, productivity and performance of assigned project team members to achieve the most effective, productive and cost effective quality solution. Identify developmental requirements, coaching team members when necessary to ensure they are equipped to fulfil project deliverables and ensuring that team performance reviews are completed through the PM Review performance management tool.
• Lead a team of business users, representatives from other departments of the Emirates Group and 3rd party service providers to deliver larger, complex Department owned projects or provide dedicated support to other larger business projects within the Group.

In order to be considered for this role you must meet the following requirements:

• 8+ years of work experience in PMO or Strategic planning
• Professional qualification in Project Management is highly desirable PRINCE2 APM CAPM Six Sigma PMP etc
• Demonstrated experience managing large cross-functional projects
• Knowledge of planning and scheduling tools such as Microsoft Projects/Primavera etc
• Commercial and financial acumen strong negotiation and influencing skills

You'll have an edge if you have:

• Demonstrable exposure to large scale projects within aviation supply chain facilities or transport Exposure to ORAT operational readiness and transition projects of scale and complexity
• Strong analytical and problem solving skills
• Demonstrable exposure to:
  • Project management
  • Change implementation planning and management
  • Facilities Development Management
  • Project Management tools
  • Business analysis

At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if you're looking for a challenging and rewarding opportunity apply today and join our team.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers