Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity

Health care is changing: Radical innovation, increased openness to  change, increasing patient empowerment, multiple sources of  medical information, and pressure on public spending. As a result of  all this, the needs of our stakeholders continue to evolve. A primary focus of this role is to forge strategic partnerships with insurance companies, working hand-in-hand with them to streamline and optimize the reimbursement process for our innovative solutions. The Healthcare System Partner (HSP) is an empowered leader and  the local face of Roche working closely with system-level healthcare  stakeholders such as providers and payers. The HSP identifies shared purpose and value, co-creates solutions  and co-implements them across ecosystems, indirectly impacting  outcomes for thousands of patients.  By doing so the HSP will be directly accountable to challenge and shape the healthcare system in service of better health outcomes for more patients faster in a sustainable way to society

Main Responsibilities

- The HSP partners with insurance companies, RCMs, and payers to drive healthcare system innovation, streamline reimbursement pathways, and unlock possibilities to deliver value for the ecosystem and society.

- The HSP actively develops, nurtures, and manages long-term strategic partnerships with key insurance providers to ensure seamless market access and efficient approval processes.

- As part of this, the HSP contributes to identifying, mapping, engaging and managing ecosystem stakeholders. 

- The HSP acts as trusted partner and the primary point of contact between stakeholders and Roche. She or he shares  the stakeholder community vision and value internally, prioritizes and  secures resources, and drives solutions that deliver outcomes faster. 

- The HSP lives the Visionary, Architect, Coach,  Catalyst (VACC) model, acts as catalyst and coach externally and  internally. 

- The role is empowered to pull in expertise and resources locally and  from the network as needed, including in collaboration with other Healthcare System Partners and Patient Journey Partners. 

Who you are?

Required Education and Experience

- University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus. 

- Practical, in-depth understanding of the Healthcare insurance system and reimbursement landscape in the UAE

- Deep understanding of healthcare system, processes and governance

- Proven experience working with health insurance companies, with a strong track record of navigating and streamlining reimbursement processes  

- Fluent in local language. Proficient in English to collaborate internally across the broader Roche enterprise is highly  desirable. 

Required Competencies and Skills

- Excellent customer engagement and management skills

- Experience leading cross functional teams is required. Cross functional leadership experience in both formulating cross functional strategies and orchestrating cross-functional teams is  desirable. 

- System thinker and deep listener 

- Strong business acumen with desired expertise in  commercialization and customer experience excellence 

- Able to manage complex projects 

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.