MAIN PURPOSE OF JOB
To provide comprehensive and professional administrative support to the ward/unit that will enable the nursing and medical employees to focus on quality clinical care
KEY RESPONSIBILITY AREAS
- To provide administration support to the ward/unit
- To provide patient administration support
- To receive patients into the ward/unit
- To ensure that clinical and non-clinical stock is sufficient and effectively controlled
- To actively promote patient satisfaction
- Ensure that the medical insurance information of patients is up to date and correct
Skills,Experience and Education
REQUIRED EDUCATION
- High School Diploma or equivalent (Grade 12)
- Secretarial Diploma is desired
- Basic Nursing background is an advantage
REQUIRED EXPERIENCE
At least 1 year experience in an administrative or similar position
Experience in an administrative or similar position in the Healthcare industry is desired
REQUIRED JOB SKILLS AND KNOWLEDGE
- Demonstrate basic Computer Literacy
- Basic understanding of the Insurance Claim procedures
- Demonstrate fluency in English (written and verbal)
- Demonstrate knowledge and understanding of medical terminology
- Demonstrate knowledge of patient care support procedures
- Knowledge of stock control procedures