Company Description Paul Adams Flaherty is a privately owned business operating in Greater London, focused on delivering dependable, high-quality services to local clients. The organization values professionalism, accountability, and strong relationships with customers, partners, and the community. As a growing business, it offers opportunities for individuals who want to take ownership of operations and influence strategic direction. Team members are encouraged to bring initiative, integrity, and practical problem-solving skills to their work. The environment is hands-on, with direct impact on day-to-day performance and long-term success.
Role Description The Owner role at Paul Adams Flaherty is a full-time, on-site position based in Greater London, responsible for overseeing all aspects of the business. Day-to-day tasks include managing operations, monitoring financial performance, and ensuring services are delivered consistently and efficiently. The Owner will lead and support team members, coordinate staffing needs, and foster a collaborative, respectful workplace. This role involves building and maintaining client relationships, handling key accounts, and addressing customer feedback. The Owner will also set strategic priorities, identify growth opportunities, manage risk, and ensure compliance with relevant regulations and company policies.
Qualifications
Strong business management capabilities, including budgeting, financial oversight, and performance monitoring. Experience in operations management, with the ability to streamline processes and improve service delivery. Proven leadership skills, including team supervision, coaching, and conflict resolution. Excellent communication and interpersonal skills to engage clients, partners, and staff effectively. Strategic thinking and problem-solving abilities, with experience in planning and implementing growth initiatives. Comfort with on-site, hands-on work in a small to medium business environment in Greater London. Knowledge of basic legal, regulatory, and health and safety requirements relevant to running a business. Prior experience in ownership, general management, or senior leadership is highly beneficial. Relevant education in business, management, finance, or a related field is an advantage but not mandatory; equivalent experience is valued.