Job description

Overview

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide differentiated and connected customer experience.  

We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive our customer's security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health. 

The ideal candidate will have hands-on project delivery experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.  

• Trusted Advisor: Lead customers through secure AI and Security adoption—defining strategy, architecture, and implementation across M365 and Azure Security workloads.  

  
  

• AI & Agentic Security: Architect and secure AI workloads, including governance, identity, access, and observability leveraging Agent 365, MDASH, Defender for AI and DSPM for AI.  

  
  

• Solution Design & Delivery: Run architecture/design sessions and drive secure-by-design implementations aligned to business outcomes 

  
  

• Adoption & Expansion: Drive usage of M365 and Azure Security workloads (Defender stack, Entra, Sentinel, Purview, Agent 365, MDASH); expand security across cloud migrations 

  
  

• Execution & Blocker Removal: De-risk deployments, resolve technical barriers, and ensure operational health 

  
  

• Customer Impact: Improve security posture with scalable, resilient, and high-performing designs 

  
  

• Collaboration: Partner across sales, engineering, services, and partners to deliver end-to-end outcomes 

  
  

• Field & Product Feedback: Act as voice of customer to influence roadmap and remove systemic blockers 

  
  

• Thought Leadership: Lead on end-to-end security architecture across threat protection, identity, and cloud security 

  
  

• Practice Development: Contribute to capability building across CSA community and complex solution delivery 

  
  

• Bachelor’s degree in computer science, Information Technology, Engineering, Business, Cybersecurity, or related field 5+ years’ experience in cloud/infrastructure technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 

  
  

• Deep understanding of Microsoft security technologies with hands on experience in delivering two or more of the following Microsoft security solutions:  

  
  

• Microsoft Defender (Defender for Cloud, Defender XDR, Defender for Cloud Apps) 

  
  

• Microsoft Sentinel 

  
  

• Microsoft Entra (identity, Conditional Access, lifecycle governance) 

  
  

• Microsoft Purview (data security, compliance, governance) 

  
  

• Demonstrated experience securing AI‑powered workloads, including:  

  
  

• Identity, access control, and least‑privilege enforcement 

  
  

• Data protection and information governance 

  
  

• Threat detection, posture management, and incident response for AI systems  

  
  

• Hands‑on understanding of agentic architectures, including:  

  
  

• AI agents, copilots, or autonomous systems 

  
  

• Agent identity, lifecycle, and access management concepts 

  
  

• Observability, logging, and behavioural monitoring for autonomous systems  

  
  

Preferred Qualifications 

• Experience with Microsoft Copilot Studio, Azure AI Foundry, or custom AI/agent frameworks secured on Azure or Microsoft 365 platforms 

  
  

• Familiarity with AI security architecture patterns, including:  

  
  

• Secure model access and isolation 

  
  

• Guardrails, policy enforcement, and content safety 

  
  

• AI workload discovery and posture management 

  
  

• Knowledge of Zero Trust principles applied to AI and agent‑based systems, including identity‑centric security and continuous verification 

  
  

• Experience integrating security into CI/CD or platform engineering workflows for AI or automation solutions  

  
  

• Microsoft certifications such as:  

  
  

• SC‑100: Cybersecurity Architect 

  
  

• SC-200: Security Operations Analyst Associate 

  
  

• SC-300: Identity and Access Administrator Associate  

  
  

• AI-900: Microsoft Azure AI Fundamentals 

  
  

• AZ-500: Azure Security Engineer Associate

  
  

Core Skills & Attributes :

• Strong hands‑on engineering mindset with architectural thinking  

  
  

• Ability to reason about risk, trust boundaries, and blast radius in autonomous systems  

  
  

• Comfortable working across security, AI, and platform teams  

  
  

• Clear communicator who can explain complex AI security concepts to both technical and non‑technical stakeholders  

  
  

• Curiosity and adaptability in a rapidly evolving AI and agentic ecosystem 

  
  

• Ability to translate security requirements into practical, deployable solutions and work closely with developers, architects, and security teams 

  
  

• Ability to engage with CISOs, security architects, and IT leadership 

  
  

• Proven customer‑facing delivery experience 

  
  

• The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.

  
  

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.