Job description

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a HR Specialist - Governance & Compliance and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

As HR Specialist - Governance & Compliance you will support the Governance & Compliance practices of the HR department by leveraging industry best practice. You will collaborate with all HR teams and other relevant internal stakeholders, such as Operations, Internal Audit and Enterprise Data & Analytics (ED&A). Through applying Governance and Compliance practices, the role’s primary purpose is to facilitate efficient and rewarding employee experiences across all people lifecycle dimensions, such as performance management, productivity, learning and professional development, attrition and retention. You will apply process improvement and standardisation frameworks, quality assurance (management & control) principles and continuous monitoring compliance controls across process, system, and data landscapes and support Enterprise Strategic Themes such as Regulatory Compliance, Business Agility & Efficiency, Business Growth, and Employee Experience.

In this role, you will:

• Enable process governance by conducting, in collaboration with the People Experience Design team, process landscape assessments across the People Experience lifecycle and the wider One HR organisation to determine process effectiveness, eliminate inefficiencies, and implement innovative solutions, including chatbots, AI-driven process steps, and Robotic Process Automation (RPA), while supporting the associated change management activities.
• Ensure all processes across the employee lifecycle are fully GDPR compliant and aligned with international best practices.
• Support industry research to identify best practices in process governance, automation, and business process improvement, while validating and collating current and future process, technology, and data needs across the One HR organisation.
• Champion a culture of autonomy, openness, and continuous process improvement based on Lean-Agile principles.
• Support the implementation of the One HR Data Governance Strategy, ensuring alignment with Emirates Group corporate governance and compliance requirements across Data Protection (Access, Security and Privacy), Data Quality Assurance, and Metadata Management.
• Perform data governance operational activities in collaboration with Enterprise Data & Analytics (ED&A), business Data Stewards, and Business Privacy Leads to ensure people data is governed effectively and treated as a corporate asset across HR systems and the Enterprise Data Platform (EDP).
• Support the HR Data & Analytics function in defining a self-service analytics model and enable data risk and compliance practices through collaboration with HR Data & Analytics and HR Shared Services & Employee Data Management teams.
• In collaboration with the HR Governance & Compliance Manager, implement and maintain an internal quality and control framework by evaluating process risk profiles, implementing appropriate controls, and continuously monitoring their effectiveness.

• Support knowledge management practices by maintaining People Experience manuals, Standard Operating Procedures (SOPs), and user-owned documentation, ensuring they remain accurate, compliant, and aligned with changing business requirements, system upgrades and process improvements.
• Facilitate the adoption of process and data governance across the One HR organisation through coaching, Lean Academy initiatives, Business Privacy Lead and Analytics Power User training, systems and SOP training, and data management best practices.

To be considered for this role, you must meet the below requirements:

• A minimum of 5 years' relevant experience in one or more of the following areas: Industrial Engineering, process improvement methodologies (e.g. Lean, Six Sigma, Supply Chain Management), project management, business consultancy, innovation and Robotic Process Automation (RPA), or compliance/audit within a business environment.
• Bachelor's degree in a relevant discipline, such as Industrial Engineering, Business Administration, Operational Research, Commerce, Finance, or Information Technology.
• Experience within the airline industry and/or working with HR systems and products is desirable.

You will have an edge, if you have:

• Proven ability to build trusted relationships and collaborate effectively across diverse teams and stakeholders.
• Strong stakeholder management, presentation, communication, and multitasking skills, with the ability to work across multiple departments and competing priorities.
• Knowledge of HR environments, Oracle ERP, or other leading HR systems, together with strong analytical skills and the ability to translate data into actionable business insights.
• Experience with analytics, data governance, and reporting tools such as Power BI, MicroStrategy, SAP BusinessObjects (SAP BO), SQL, and Python, along with experience working in a multicultural environment.

Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.

You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.