Project Planning & Delivery

• Lead projects through the full lifecycle: initiation, planning, execution, monitoring and control, and closure.

• Develop and maintain project charters, SOWs, work breakdown structures, schedules, and resource plans.

• Translate approved business requirements into actionable delivery plans, ensuring requirements are baselined, traceable, and reflected in project scope.

• Manage scope, timelines, resources, dependencies, and inter-project constraints, and control scope creep.

• Establish delivery baselines and track actuals against plan, escalating variances early with recommended corrective actions.

Governance, Risk & Compliance

• Deliver projects in full alignment with the organisation's established change-control, release governance, and information-security frameworks.

• Maintain RAID logs and lead weekly RAID reviews for all active projects.

• Ensure project delivery complies with applicable regulatory and data-protection requirements in coordination with the relevant control functions.

• Maintain project governance artefacts: sign-offs, decision logs, and audit-ready project documentation.

Stakeholder & Client Coordination

• Serve as the interface between project teams and business stakeholders.

• Coordinate clients and integration partners on project deliverables: onboarding to the project, milestone and deliverable tracking, and project-level escalations.

• Prepare and deliver clear, decision-oriented project status reporting to executive management on schedule.

• Negotiate priorities and resolve conflicts across cross-functional teams while protecting delivery commitments.

Agile Delivery & Go-Live Coordination

• Drive Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) and hybrid delivery models where appropriate.

• Track dependencies as inputs to the project plan, coordinating closely with the teams that own them.

Documentation, Handover & Continuous Improvement

• Ensure project documentation is complete.

• Complete formal handover to the accountable owners at closure; capture and socialise lessons learned.

• Feed improvements back into delivery standards, templates, and playbooks, and contribute to maturing PMO practices, tooling, and reporting.

Desired Candidate Profile

Technical Knowledge

• Delivery methods: Software Development Lifecycle (SDLC).

• Architecture & integration: APIs (REST/SOAP), microservices, message queues, and relational/NoSQL databases.

• Infrastructure & security: Networking fundamentals, information security principles, business continuity and disaster recovery.

• Service management: ITIL-aligned change, release, and incident management practices.

• Tooling: Jira, Confluence, MS Project or equivalent planning tools, and collaboration platforms.

Must have

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

• 4-6 years of progressive experience managing technology projects of increasing scale and complexity.

• Demonstrated success delivering enterprise software implementations and cross-functional programs end to end.

• Experience delivering within established ITSM and change-management environments.

• Hands-on experience managing vendors and integration partners on project deliverables and working with Agile delivery teams.

Nice to have

• Experience in fintech, banking, payments, or financial services, including exposure to regulated go-lives and compliance-driven delivery.

• Experience delivering across multiple markets or geographies.

Preferred Certifications

• PMP (Project Management Professional)

• PRINCE2 Practitioner

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)

• PMI-ACP (Agile Certified Practitioner)

• ITIL Foundation

• SAFe Agilist