Sales & Business Development Executive – Hardware & Building Materials Trading

Location: Dubai, UAE
Employment Type: Full-Time
Industry: Hardware, Fasteners, Tools, Plumbing & Building Materials
Nationality: Indian Preferred
Experience: Minimum 3–5 Years UAE Experience in a Related Field

About the Position

We are looking for an experienced Sales & Business Development Executive to join our growing B2B & B2C trading business in Dubai.

The ideal candidate should have strong knowledge of the UAE hardware market, particularly Deira Hardware Market, along with good relationships with customers and suppliers.

The candidate should have practical experience in buying, selling, sourcing products, negotiating prices, developing customers and maintaining supplier relationships.

This is not a basic counter-sales position. Candidates with an existing UAE customer network and proven B2B & B2C sales experience will be strongly preferred.

Key Responsibilities:

Sales & Business Development

• Develop new B2B & B2C customers and maintain existing customer relationships.

• Visit contractors, maintenance companies, fit-out companies, technical service companies and other potential customers.

• Generate enquiries, prepare quotations and follow up until order confirmation.

• Identify new business opportunities and develop long-term customer relationships.

• Understand customer requirements and recommend suitable products.

• Achieve monthly sales targets.

• Develop repeat business from existing customers.

Purchasing & Sourcing

• Source hardware, fasteners, tools, plumbing products and related materials from UAE suppliers.

• Strong knowledge of Deira Hardware Market and other major UAE supplier markets.

• Obtain competitive prices and negotiate with suppliers.

• Compare product quality, price, availability and delivery schedules.

• Arrange products on a back-to-back/order basis wherever possible.

• Maintain relationships with multiple suppliers to ensure competitive pricing and product availability.

• Coordinate with suppliers and customers for timely delivery.

• Search for alternative suppliers when required to obtain better prices or product availability.

Customer Relationship Management

• Maintain regular communication with customers through phone, WhatsApp and email.

• Understand customers' regular purchasing requirements.

• Build strong long-term relationships with customers.

• Handle enquiries, complaints and after-sales coordination professionally.

• Maintain proper customer records and follow-up schedules.

Credit Control & Payment Collection

• Monitor customer outstanding balances and agreed payment terms.

• Follow up with customers for timely payment collection.

• Maintain proper credit control for assigned B2B customers.

• Report overdue payments to management.

• Ensure new customers are properly evaluated before offering credit terms.

Product Knowledge

The candidate should have practical knowledge of:

• Fasteners – bolts, nuts, screws, anchors, etc.

• Hand tools and power-tool accessories

• Cutting and grinding discs

• Drill bits

• Adhesives, sealants and silicone

• Plumbing fittings

• Pipes and valves

• Teflon tapes and related plumbing consumables

• PPE and safety products

• General hardware and maintenance consumables

Knowledge of additional building-material products will be an advantage.

Computer Skills & Administration

• Prepare quotations, sales orders and basic invoices.

• Maintain customer and supplier records.

• Use MS Excel, MS Word and Email.

• Communicate professionally through WhatsApp and email.

• Maintain sales and purchase records.

• Basic knowledge of accounting, inventory or trading software will be an advantage.

Desired Candidate Profile

Candidate Requirements

• Minimum 3–5 years of UAE experience in hardware, fasteners, tools, plumbing, building materials or a closely related trading business.

• Strong knowledge of Deira Hardware Market and UAE supplier network.

• Proven B2B & B2C sales and purchasing experience.

• Strong buying and selling skills.

• Good negotiation and communication skills.

• Ability to independently source products and obtain competitive prices.

• Proven ability to generate new customers and sales.

• Strong customer relationship management skills.

• Good knowledge of relevant hardware, plumbing and tool products.

• Computer literate with good knowledge of MS Excel, Word, Email and WhatsApp.

• Target-oriented and commercially minded.

• Valid UAE Driving Licence (Light Motor Vehicle) is highly preferred.

• Indian nationals preferred.

Education

• Bachelor's Degree / Graduation is preferred.

• Candidates with 12th grade / Higher Secondary education and strong relevant UAE experience may also be considered.

• Relevant experience and market knowledge will be given more importance than formal education.

Strong Preference Will Be Given To Candidates Who Have

• Existing UAE customer relationships.

• Existing supplier contacts in Deira and other UAE markets.

• Experience dealing with contractors, maintenance companies, fit-out companies and technical service companies.

• A proven record of generating B2B & B2C sales.

• The ability to bring new business and develop repeat customers.

Candidates with only basic counter-sales experience and without UAE B2B & B2C market exposure may not be suitable.

Salary & Benefits

• Salary: AED 3,000 per month

• Attractive Sales Commission / Incentive based on performance and achieved sales targets.

• Employment Visa provided by the company.

• Medical Insurance provided.

• Annual leave and other benefits as per UAE Labour Law.

• Air ticket/airfare as per company policy and applicable employment terms.

• Additional incentives and salary review based on performance.

Candidates with strong UAE market experience, customer relationships and proven sales performance will be given preference.

How to Apply

Interested candidates should send their updated CV along with:

1. Total UAE experience

2. Current/last salary

3. Expected salary

4. Current location

5. Notice period

6. Experience in Deira Hardware Market

7. Product categories handled

8. Type of B2B & B2C customers handled

9. Existing UAE customer/supplier network

10. Approximate monthly/annual sales handled in previous employment

Only candidates with relevant UAE market experience will be considered.