Company Description Markai Commercial Brokers is a UAE-based financial services company that focuses on understanding client needs and offering unbiased access to the best available banking deals. Backed by a leadership team with over 100 years of combined international banking experience, the company specializes in tailor-made solutions across credit cards, personal loans, mortgages, digital and salary transfer accounts, corporate and SME banking, trade working capital, insurance referrals, and investment referrals. Markai represents multiple banks and financial institutions, enabling clients to compare and choose suitable products. The company serves a diverse customer base across the UAE and builds long-term relationships through reliable advice and consistent service. Role Description The Relationship Officer is a full-time, on-site role based in Abu Dhabi. This role involves managing and growing a portfolio of clients by understanding their banking and financial needs, presenting suitable products, and guiding them through application and onboarding processes. The Relationship Officer will conduct regular client meetings, follow up on leads, maintain accurate records, and ensure timely resolution of client inquiries. The role also includes coordinating with banking partners, achieving sales and service targets, and adhering to compliance and documentation standards. Building strong, trust-based relationships and encouraging referrals will be a core part of daily activities. Qualifications Strong Business Relationship Management skills, with the ability to build and maintain long-term client partnerships. Solid understanding of Finance and banking products, including loans, credit cards, mortgages, and accounts. Excellent Communication skills, with clear, professional spoken and written English; Arabic proficiency is an advantage. Proven Customer Service capabilities, with a client-focused approach and problem-solving mindset. Demonstrated Sales skills, including prospecting, negotiation, and closing deals in a target-driven environment. Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent professional experience. Experience in banking, financial services, or commercial brokerage in the UAE is preferred. Strong organizational skills, attention to detail, and ability to manage multiple client cases simultaneously. Comfort working on-site in Abu Dhabi, with flexibility to meet clients during business hours and occasionally beyond.