Provide clinical social work services within the defined scope of practice, in accordance with applicable DOH and UAE laws, regulations, ethical standards, professional guidelines, and facility policies.
Conduct comprehensive psychosocial, cognitive, mental health, and social assessments, including assessment of patient functioning, coping mechanisms, social environment, risks, and safeguarding concerns.
Develop and implement evidence-based, individualized intervention and care plans addressing patients’ psychosocial, emotional, social, and environmental needs.
Provide counselling, emotional support, crisis intervention, trauma-informed care, psychoeducation, therapeutic interventions, and appropriate referrals based on patient needs.
Assess and respond appropriately to suicide risk, abuse, neglect, self-neglect, safeguarding concerns, and other risks involving children and vulnerable individuals, including appropriate reporting and documentation.
Support children, families, vulnerable adults, elderly patients, persons with disabilities, and other high-risk populations through assessment, intervention, safety planning, and follow-up.
Collaborate closely with psychologists, psychiatrists, physicians, nurses, case managers, and other healthcare and non-healthcare professionals to develop and deliver holistic, multidisciplinary patient care.
Advocate for patients’ rights, dignity, autonomy, confidentiality, access to care, and socio-legal needs throughout the patient care journey, including treatment, hospitalization, discharge, and follow-up.
Engage and support patients’ families and caregivers in assessment, treatment, discharge planning, and ongoing care to promote patient independence and positive outcomes.
Assess patients’ social and living environments, identify barriers to care, and coordinate appropriate healthcare, social care, community, governmental, educational, and other support services.
Maintain accurate, complete, timely, and confidential patient records and documentation in compliance with DOHrequirements, UAE legislation, and facility policies.
Participate in multidisciplinary case discussions, treatment planning, discharge planning, continuity of care, quality improvement, patient safety, and social work service development activities.
Provide specialized social work support, where applicable, in areas including mental health, child protection, oncology, palliative and end-of-life care, transplant services, bereavement, and other specialized clinical settings.
Participate in patient and family education, support groups, community outreach, awareness activities, and initiatives that promote social welfare and reduce stigma.
Maintain professional competence through continuing education, research, supervision, reflective practice, and ongoing development of clinical and interpersonal skills.
Provide supervision, guidance, and mentorship to social work students and trainees, where applicable.
Demonstrate cultural sensitivity, professionalism, appropriate professional boundaries, and respect for differences in culture, gender, race, ethnicity, religion, language, and socioeconomic status.
Communicate effectively with patients, families, colleagues, and external stakeholders and contribute positively to multidisciplinary teamwork.
Apply quality assurance, patient safety, occupational health, confidentiality, cybersecurity, and risk-management requirements in the delivery of services.
Recognize personal limitations, biases, and emotional responses, practice appropriate self-care, and maintain professional effectiveness.
Participate in community education, social welfare initiatives, advocacy, policy development, and social work research as required.
Complete mandatory DOH and facility requirements, training, and awareness programs within the required timelines.
Provide services during official working hours and, where required, outside official hours in accordance with facility requirements and applicable policies.