Job description

Are you an organised office administration professional with strong knowledge of UAE government processes and PRO services?
Join our team as an Office Administrator & PRO in Dubai and support the smooth running of daily office operations, employee documentation, visa and labour-related processes, and business administration activities. You will work closely with employees, management, government authorities, and external service providers to ensure accurate, timely, and compliant administrative support.

In this role, you will combine excellent organisational skills with practical knowledge of UAE immigration, labour, licensing, and government procedures. You will manage office administration tasks, maintain company and employee records, coordinate official documentation, and provide efficient support across the organisation.

• Manage daily office administration activities, ensuring a professional, organised, and efficient working environment.

  
  

• Handle PRO activities and coordinate with government departments, free zones, embassies, typing centres, and other relevant authorities in the UAE.

  
  

• Process and follow up on employment visas, residence visas, work permits, labour cards, Emirates IDs, medical fitness appointments, and related documentation.

  
  

• Support company licence renewals, establishment card renewals, immigration card updates, labour file requirements, and other corporate government transactions.

  
  

• Prepare, submit, track, and collect official documents while ensuring all processes are completed accurately and within required deadlines.

  
  

• Maintain up-to-date records of employee documents, visa status, passport details, insurance information, company licences, contracts, and renewal dates.

  
  

• Monitor document and licence expiry dates and provide timely reminders to management and relevant stakeholders.

  
  

• Coordinate employee onboarding and offboarding administration, including visa applications, cancellations, clearances, and final documentation.

  
  

• Assist with the preparation of letters, forms, applications, contracts, reports, and other administrative documents.

  
  

• Manage office supplies, facilities, maintenance requests, courier services, access cards, and relationships with external suppliers.

  
  

• Receive visitors, answer telephone calls, manage correspondence, and support general reception and front-office requirements when needed.

  
  

• Coordinate meetings, travel arrangements, accommodation, transportation, and other administrative requirements for employees and visitors.

  
  

• Ensure company documentation and administrative processes comply with UAE laws, government requirements, and internal policies.

  
  

• Work closely with HR, Finance, Operations, and management to resolve administrative issues and improve office processes.

  
  

• Maintain confidentiality when handling employee information, company records, official documents, and sensitive business matters.

  
  

• Prepare regular updates and reports on visa applications, government transactions, renewals, and outstanding administrative activities.

  
  

• At least 2 years of experience in office administration, PRO services, government relations, or a similar role in the UAE.

  
  

• Practical knowledge of UAE visa, immigration, labour, licensing, and government procedures.

  
  

• Experience processing employment visas, residence visas, work permits, Emirates IDs, medical fitness applications, and visa cancellations.

  
  

• Familiarity with UAE government portals, free zone procedures, typing centres, and relevant regulatory authorities.

  
  

• Strong knowledge of office administration, document control, record keeping, and business support processes.

  
  

• Excellent written and spoken English with strong communication and interpersonal skills.

  
  

• Arabic language skills are advantageous.

  
  

• Strong organisational skills with the ability to manage multiple tasks, prioritise responsibilities, and meet deadlines.

  
  

• Professional, reliable, proactive, and detail-oriented approach to work.

  
  

• Proficiency in Microsoft Office, including Microsoft Word, Excel, and Outlook.

  
  

• Ability to maintain confidentiality and handle sensitive employee and company information appropriately.

  
  

• Valid UAE driving licence is advantageous.

  
  

• Willingness to travel locally to government offices, service centres, free zones, and other locations as required.

  
  

• Competitive compensation package based on experience and qualifications.

  
  

• Opportunities to develop your career in office administration, HR support, and UAE PRO services.

  
  

• Exposure to a wide range of corporate, government, immigration, and administrative processes.

  
  

• Professional and supportive work environment with opportunities for learning and career progression.

  
  

• Position: Full-time

  
  

• Working Model: On-site

  
  

• Location: Dubai, United Arab Emirates

  
  

• Working Days: Monday to Friday

  
  

• Travel: Local travel to government offices and service centres may be required

  
  

If you are an experienced Office Administrator or PRO professional with strong knowledge of UAE government procedures, excellent organisational skills, and a commitment to providing efficient administrative support, we would like to hear from you. Apply now to take the next step in your career in Dubai.