Job description

The American University in the Emirates (AUE) is seeking a Campus Operations Officer to support and coordinate the effective day-to-day operations of the university campus. The role is responsible for ensuring a safe, efficient, organized, and well-maintained campus environment that supports the needs of students, faculty, staff, and visitors. The ideal candidate will coordinate campus services, transportation, facilities, assets, security, vendors, and operational activities while ensuring compliance with university policies and applicable regulatory requirements.

Qualifications & Experience

Bachelor’s degree from an accredited university or a higher diploma, with 3 to 5 years of relevant experience in campus operations, facilities, administration, or a related field, preferably within the UAE. The candidate should have strong organizational, coordination, and problem-solving skills, with the ability to multitask, prioritize responsibilities, and work effectively under pressure. Strong record-keeping and reporting skills are required, along with excellent communication and interpersonal skills, both verbal and written. Bilingual proficiency in English and Arabic is preferred. The candidate should be able to coordinate effectively with students, faculty, staff, suppliers, contractors, and external service providers, with flexibility in working hours and the ability to work independently as well as part of a team.

Job Responsibilities

1. Campus Operations
Coordinate and monitor daily campus operations to ensure the effective delivery of services to students, faculty, staff, and visitors.

2. Transportation Services
Coordinate with suppliers and service providers to ensure the timely provision of transportation and other campus support services. Monitor university transportation services and maintain related reports, records, schedules, and documentation.

3. Campus Inspections
Conduct regular campus inspections and report maintenance, safety, cleanliness, or operational issues to the concerned departments.

4. Facilities Coordination
Coordinate with facilities and maintenance teams to ensure that campus facilities, classrooms, offices, common areas, and other university spaces are maintained in accordance with university standards.

5. Operational Staff Coordination
Coordinate with office assistants, drivers, maintenance personnel, and other operational staff to ensure assigned tasks are completed effectively and on time.

6. Policies and Procedures
Support the implementation and monitoring of campus operational policies, procedures, and service standards.

7. Asset Management
Maintain accurate records of university assets, equipment, furniture, and other operational resources, including inventory, issuance, utilization, and related documentation.

8. Procurement and Supplies
Coordinate with the Procurement Department regarding the purchase, delivery, and installation of furniture, equipment, supplies, and other operational requirements.

9. Stores and Inventory Management
Assist in managing campus stores and ensure that inventory records are properly maintained and updated.

10. Security Coordination
Coordinate with the Security Department regarding access control, visitor management, lost and found services, incident reporting, and other campus security matters.

11. Access Card Management
Monitor access cards and related records and coordinate with the concerned departments regarding issuance, replacement, and deactivation.

12. Events and Special Activities
Support the coordination of campus events, activities, and special operational requirements as needed.

13. Internal and External Coordination
Liaise with internal departments and external service providers to resolve operational issues and ensure timely follow-up.

14. Compliance and Safety
Ensure that operational activities comply with university policies, procedures, health and safety requirements, and applicable regulatory standards.

15. Reporting and Documentation
Prepare regular operational reports and provide updates to the concerned supervisor regarding campus activities, issues, and service requirements.

16. Operational Improvement
Identify operational challenges and recommend practical solutions to improve campus services, efficiency, and the overall campus experience.

17. Emergency and Incident Support
Support emergency and incident response procedures and coordinate with relevant departments when required.

18. Other Duties
Perform any other duties and responsibilities assigned by the supervisor or management.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises eight dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Health Science, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.