Job Purpose

Provide professional and operational delivery for Supply Chain, ensuring that assigned transactions, analyses, records, system activities, and stakeholder requirements are completed accurately, on time, and in accordance with approved policies, procedures, controls, and service standards. The role resolves issues, maintains reliable evidence and data, and contributes to compliant service delivery, informed decision-making, and continuous improvement.

Key Responsibilities

Coordinate receiving, inspection, storage, issuing, transfer, and return of institutional materials and supplies between Dubai, Sharjah and Abu Dhabi warehouses.
Maintain accurate stock records, item masters, locations, units of measure, batch or serial information, expiry dates and system transactions.
Own and continuously maintain the inventory stock model, including inventory classification, minimum/maximum levels, safety stock, reorder points and replenishment parameters, balancing availability, service levels and inventory holding.
Plan and conduct cycle counts and physical inventory verification and investigate and reconcile variances.
Coordinate replenishment requirements and delivery schedules with Procurement, suppliers, internal warehouse, campuses, and end users.
Ensure safe, secure, and appropriate storage, handling, labelling, segregation, and preservation of inventory.
Manage documentation for goods receipt, inspection, acceptance, issuance, transfer, return, disposal, and write-off.
Investigate damaged, missing, incorrect, expired, or delayed stock and coordinate corrective action.
Prepare inventory and logistics dashboards covering availability, accuracy, turnover, stockouts, ageing, and service levels.
Support continuity planning for critical supplies and improve warehousing, inventory, and logistics processes.
Monitor warehouse capacity, storage utilization and location allocation, and recommend adjustments to support operational requirements and inventory growth
Plan and coordinate transportation, delivery routes, vehicle utilization and shipment schedules across warehouses and campuses, monitoring delivery performance, cost efficiency and service levels.
Personal agility in managing the time plan including moving between warehouses and campuses.
Maintain accurate data, records, documents, systems entries, reports, analyses, and audit trails.
Coordinate with procurement, campuses and end user on delivery expected dates to confirm and plan the warehouse requirements ahead.
Stakeholder Service & Collaboration
Coordinate with stakeholders, respond professionally to requests, share knowledge, and contribute to team and service outcomes.
Create or update Inbound, warehousing and outbound processes.
Comply with approved policies, procedures, controls, professional standards, and health and safety requirements across warehouses and during transportation
Protect information and systems, complete required awareness activities, and promptly report suspected cyber or information incidents.
Understand continuity responsibilities, participate in exercises or incident response when requested, and support recovery actions.
Prepare backup manual process for operations.
Identify practical improvements and maintain the knowledge and capability required for effective performance.
Undertake the above responsibilities and any other duties assigned by the relevant line manager or authorized delegate.

Qualifications

• Bachelor's degree in a discipline relevant to the role. A relevant postgraduate qualification is preferred for leadership roles.
• Professional proficiency in English; Arabic is an advantage. Proficiency in relevant enterprise systems, analytics, reporting, records, and productivity tools
• Demonstrated experience delivering the role-specific processes, governance, systems, reporting, and stakeholder coordination described in this Job Description.
• Experience in a large, regulated, government, education, or multi-site organization is required.
• Lean, Six sigma, total productive maintenance (TPM) experience is required.
• E-Commerce warehouse management is an advantage.