Call Center Agent

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  • Deal with the organization's telephonic conversations with utmost diligence and punctuality.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
Post date: 4 September 2024
Publisher: Bayt
Post date: 4 September 2024
Publisher: Bayt