• To achieve our business goals, you will regularly analyze key performance indicators (KPIs) and generate reports to provide insights into sales trends, customer behavior, and website performance, making recommendations for improvements and growth strategies.
• Leading the e-commerce team, you will provide guidance and direction to ensure efficient order processing, effective inventory management, and exceptional customer service, with a relentless pursuit of operational excellence and customer satisfaction.
• Collaborating extensively with various teams, you will lead digital marketing initiatives, including SEO, SEM, email marketing, and social media campaigns, with the goal of customer acquisition and retention, along with constant performance analysis and data-driven refinements.
• As the leader of the e-commerce team, you will steer the ship towards efficient order fulfillment, meticulous inventory management, and outstanding customer service, with an unwavering commitment to operational excellence and customer satisfaction.
• It will be your responsibility to manage the day-to-day operations of our e-commerce website, ensuring that product listings, pricing, and promotions are regularly refreshed to enhance the user experience and drive higher conversion rates.

Skills

• Strong analytical skills are crucial for an eCommerce Manager to interpret data, track key performance indicators (KPIs), and make data-driven decisions that enhance the online shopping experience and drive sales.
• In-depth knowledge of digital marketing strategies, including SEO, SEM, email marketing, and social media advertising, is necessary to drive traffic to the e-commerce site and maximize online visibility.
• A strong aptitude for analysis is essential to decipher data, monitor vital performance metrics (KPIs), and use insights to improve the online shopping experience and boost sales.
• You should possess exceptional communication skills, both written and oral, to facilitate effective collaboration with cross-functional teams, vendors, and customers, addressing their inquiries and resolving issues.
• Mastery of e-commerce platform management, particularly on platforms such as Shopify, WooCommerce, or Magento, is a key requirement for this role. Variations on strong analytical skills: