Job Req Number: 87085
Time Type: Full Time
- Coordinates with the Clients / Client Representatives for availing their requirements and send various reports to them according to the frequency such as receipt confirmation, expiry report and CBM report etc.
- Coordinates with WMS Team to fix and modify any system related issues considering the transaction ASN,SO,reports, customer profile, and movement of the items.
- Handle all anomalies related to any issues such as product non-conformity, customer complaints, inventory accuracy, identify the root cause, suggest, and implement the corrective and preventive actions.
- Follow up and solve the customer complaints and work with team leaders to ensure the customer requirements are met.
- Participate in all warehouse operations and activities and ensure data updates on the Warehouse Management System (WMS).
- Provides guidance and support to on ground team.
- Follow up with customers Key Performance Indicators (KPIs)
- Ensure the process and procedure adherence and the standard operations are followed and implemented
- Follows up for the system pending issues and monitor WMS activities and ensures data updates and ensures the on-time generation of inbound and out bound documents.
- Ensure that all documents related to warehouse procedures and customers are kept and well archived.
- May provide work leadership and training to lower-level professional employees.
- Support Inventory department with monthly\ Yearly stock count process.
- Commitment with all customers cut-off time for inbound and outbound and ensure finalizing all day-to-day tasks within the timeframe.
- Coordinate with transportation team on daily basis for any delivery request from the customer.
- Monitor the quality of operational activities according to procedures approved by top management, report cases of nonconformity, and follow corrective actions with the relevant department.
- Commitment to safety and environmental requirements and reporting any unsafe act or unsafe condition
DSV – Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
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