JOB DESCRIPTION

ASSISTANT SALES MANAGER

SUMMARY

-         Coordinates and executes sales plan for both domestic and international markets, towards the achievement of overall Hotel sales and profit objectives.

-         Supervises and guides Account Managers in their job performance to ensure optimum efficiency and professionalism

Organizational Relationship

-         Reports to General Manager.

-         Supervises Account Managers and Tour & Group Coordinator.

Duties and Responsibilities

• Supervises and coordinates the performance of the Account Managers in such activities as maintaining contacts with clients, to solicit business for the Hotel.
• Assists in the preparation of annual sales goals. Develops working plans to carry out such goals with given time frame, regularly compares achievements against goals; analyses variances and takes necessary corrections.

-         Confers with Account Managers and customers to discuss convention and function details and requirements. Negotiates, confirms and follows up on requirement for space, rooms, meals, banquet and others.

• Ensures the coordination of Front Office, F&B, Banquet and Housekeeping on all domestic and international convention/seminar room bookings.
• Ascertains that activities and arrangements are correctly implemented.

-         Coordinates, follows-up and discusses with Account Managers on issues, problems, undertakings, sales activities, etc., during weekly meetings or whenever necessary.

-         Personally assists Accounts Managers in the handling and resolving of difficult issues, other customer problems, etc.

-         Develops methods and ideas to most efficiently maximize sales, in coordination with the Assistant / Director of Sales & Marketing.

-         Submits summary of Daily Sales Call and Activity Reports to the Assistant Director of Sales & Marketing.

• Analyses sales / market potentials and submits reports to the General Manager for both domestic and international markets.

• Goes on sales trips to promote and solicit business from international and foreign markets, as per sales trip schedule contained in the approved Sales & Marketing plan and budget.
• Performs other duties assigned by the General Manager.

Skills

. In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.

. Adept at communicating with the in-house team, clients, and management through formal documentation and discussions.

. Approaching new and existing customers by following optimum consumer service standards.

. Performance-driven and capable of achieving targets under pressure.

. Proven command on improving conversion rate through modern communication channels and impressive presentations.

. Depicting remarkable command to convert leads into customers through passionate discussions and debates