About Us:

At Stellaire, we are renowned for our exquisite collection of fine jewellery, blending timeless craftsmanship with modern sophistication. Our brand has a rich heritage of elegance and luxury, serving a discerning clientele who value both quality and artistry. We are now seeking a dynamic and passionate Retail Sales Associate with Business Development & Marketing Skills to join our team.

Job Overview:

As a Retail Sales Associate with a focus on business development and marketing, you will play a pivotal role in driving sales, enhancing the customer experience, and helping expand our brand presence. You will combine your passion for luxury jewellery with your expertise in business development, sales, and marketing strategies to build long-term customer relationships, foster brand awareness, and contribute to the growth of the brand in the retail space.

Key Responsibilities:

Retail Sales & Customer Service:

- Provide personalized, exceptional customer service to our high-net-worth clients, ensuring a memorable and luxurious shopping experience.

- Assist clients in selecting the perfect jewellery pieces, offering expert knowledge on products, materials, and design.

- Maintain in-depth product knowledge, staying informed about new collections, industry trends, and competitor offerings.

- Achieve and exceed sales targets, maintaining a strong focus on customer satisfaction and brand loyalty.

- Handle transactions, returns, and exchanges in a professional and efficient manner.

- Maintain a well-organized and visually appealing retail environment, ensuring product displays are consistently updated.

Business Development:

- Identify and pursue new business opportunities to expand the brand's presence and customer base, both in-store and online.

- Cultivate relationships with VIP clients, influencers, and local businesses to promote brand partnerships and collaborations.

- Proactively reach out to potential clients and create personalized marketing initiatives to increase foot traffic and sales.

- Participate in events, trunk shows, and special sales promotions to increase brand visibility and customer engagement.

Marketing & Brand Promotion:

- Collaborate with the marketing team to create and implement strategic campaigns that drive brand awareness, engagement, and sales.

- Assist in managing social media content, both in-store and online, ensuring brand consistency and appealing aesthetics.

- Provide insights and feedback from clients to help shape marketing strategies and product offerings.

- Monitor local market trends and competitor activities, providing recommendations to enhance the brand’s positioning.

Skills

Qualifications:

- Proven experience in retail sales, preferably in fine jewellery or high-end fashion.

- Strong business development background with the ability to build relationships and grow a client base.

- Experience in marketing, particularly in social media management, email campaigns, and digital content creation.

- Exceptional communication, negotiation, and interpersonal skills.

- Self-motivated, goal-oriented, and able to work independently as well as part of a team.

- Strong attention to detail with the ability to work in a flexible mall hours, luxury retail environment.

- Passion for jewellery and a deep understanding of luxury products and customer expectations.

- Proficiency with point-of-sale systems, CRM tools, and Microsoft Office Suite.

- Bilingual; English & Arabic

What We Offer:

- Competitive salary with performance-based incentives.

- Opportunities for career growth and professional development.