• Answer and address incoming phone calls in a timely and professional manner
• clearly determine the purpose of the call
• Deal with queries and provide correct information using professional telephone etiquette
• Provide general information about products and services.
• Forward calls to the appropriate person
• Take and deliver messages accurately and completely
• Sort and distribute incoming mail and Fax
• Good experience working on Accounting software.
• Prepare outgoing mail for customers or couriers
• Respond to all email, fax, and WhatsApp messages
• Get customer information correctly.
• Updating database frequently
• prepare correspondence and documents if needed
• Receive and handle client complaints and comments
• schedule and follow up on appointments
• maintain and organize marketing materials
• An optimistic individual able to interact with the desired person through written and spoken communication modes.
• Remarkable ability to handle MS Office tools for completing the required and assigned organizational tasks and duties.
• Possessing a remarkable command of basic administrative tasks, thereby improving overall productivity.
• Prior exposure as a receptionist in a professional corporate setting or company.
• Proficient in time management and handling various tasks with utmost dedication and sincerity.
• Professional attitude and appearance.
• Fluent in English and flexible in time shifting
• Meet and greet visitors and walk-in customers appropriately
• Determine visitor needs in a professional manner
• As you are the first point of customer contact in the organization you need to provide a fast and high-quality efficient service.

Skills

• Should have her own visa or sponsor visa .