Job Summary

The ideal candidate will be responsible for ensuring “Kaizen” digital application success via rig- and office-based product support and training. Deploying and supporting our new digital drilling products, Kaizen.

RESPONSIBILITIES

This predominantly field-based role supports digital drilling applications through internal and customer-facing product training and support. The Kaizen Operations Drilling Support will engage with customer-side Drilling Engineers prior to and during deployments, in addition to supporting training, drilling advisory, and feedback during sustained adoption. The Kaizen Operations Drilling Support will work closely with Sales, Product Line, Field Engineering, Operations and Digital Commercialization groups internally, providing additional specialized Kaizen knowledge for deployments & trials.

Skills

BEHAVIORAL SKILLS/COMPETENCIES REQUIRED

• Familiar with drilling practices and can identify areas of concern based on available real-time drilling data.
• Provide frontline digital drilling solutions support and be able to escalate issues when required based on well-defined processes.
• Communicating with internal teams and customers daily• 
• Must be prepared for international travel.
• Must be self-motivating individual.
• The above list is not exhaustive, and the individual may be required to carry out other tasks that Management feel are considered reasonable within the context of this role.

EDUCATION & EXPERIENCE REQUIRED

• HS Diploma or GED
• 4+ years’ experience in MWD/LWD, directional drilling, drilling engineering or similar. 
• Familiar with drilling practices and can identify areas of concern based on available real-time drilling data.
• Provide frontline digital drilling solutions support and be able to escalate issues when required based on well-defined processes.
• Communicating with internal teams and customers daily.