We are seeking an experienced Retailer Onboarding and Sales Field Specialist to drive

retailers, minimarts, grocery stores, supermarket’s relationships and customer onboarding

and sales operations for SupplyMatch. With 3+ years in the UAE FMCG market and a well established

industry network, This role is pivotal in expanding our retailer base, enhancing

sales and company revenue engagement, and maximizing retailer satisfaction on the

SupplyMatch platform.

Key Responsibilities:

 Retailer Onboarding: Onboard retail outlets, including supermarkets, minimarts, and

grocery stores, ensuring comprehensive profile setup and engagement with

SupplyMatch’s features.

 Relationship Building: Maintain and enhance relationships with retailers to

encourage platform usage and satisfaction.

 Primary Retailer Contact: Act as the main liaison, providing ongoing support for

platform functionality, stock updates, promotions, and account management , taking

sales orders

 Promotions and Loyalty Programs: Partner with retailers to organize seasonal

promotions and loyalty programs, working with the marketing team to develop

retailer-specific campaigns.

 Sales Target Achievement: Drive engagement by meeting monthly sales targets,

securing orders, and maximizing basket size.

 Product Mix Optimization: Collaborate with internal teams to ensure the availability

of popular SKUs on the platform, tailored to retailer needs.

 Market Insights & Reporting: Collect retailer feedback, analyze market trends, and

report on competitor activity to guide strategic decisions. Provide regular updates on

retailer performance and promotional outcomes.

Skills

1. UAE FMCG Market Experience: Minimum of 3 years in the UAE FMCG market, with a

well-established network across retail outlets, supermarkets, minimarts, grocery

stores, and Mom & Pop stores.

2. Relationship and Sales Skills: Demonstrated experience in onboarding and

customer acquisition with strong relationship-building skills to drive daily repeat

orders from retailers.

3. Technical Proficiency: Proficient in ERP and POS systems, mobile applications for

retailer engagement, and e-commerce platforms. Familiarity with basic

troubleshooting and functionality management is an advantage.

4. Communication and Negotiation: Excellent communication and negotiation skills to

effectively present platform benefits and engage retailers.

5. Analytical Skills: Ability to analyze sales data and retailer performance metrics to

focus on targeted sales efforts.

6. Time Management: Strong organizational skills to manage multiple retailer accounts

and meet targets in a fast-paced environment.

7. Product Price Knowledge: In-depth knowledge of product pricing across various

FMCG categories.

8. Education: Bachelor’s degree in Business Administration, Marketing, or a related field.

9. Networking and Communication: Proven ability to establish relationships and close

sales with retailers.

10. Sales Expertise across FMCG Categories: Extensive sales experience with hands-on

knowledge of POS systems, mobile applications, and e-commerce platforms across

multiple FMCG categories.