- Sales Support: Assist the sales team in managing customer inquiries, processing orders, and handling quotes and contracts.
- Order Processing: Ensure accurate and timely order entry, follow-up on shipments, and update customers on order status.
- Customer Communication: Communicate with clients regarding product availability, pricing, order details, and other inquiries.
- Document Management: Prepare and maintain sales reports, contracts, and other documentation related to sales activities.
- Coordination: Coordinate between the sales, logistics, and finance departments to ensure smooth execution of sales orders and timely delivery of products.
- Data Entry & Reporting: Maintain and update customer databases, sales performance records, and generate regular reports for management and client.
- Inventory Management: Assist in tracking inventory levels and coordinating with the procurement team to ensure stock availability.
- Administrative Support: Perform general office administrative tasks, including filing, maintaining office supplies, and organizing documentation.
Skills
Experience: Proven experience in a sales coordination or administrative role, preferably within a sales environment.
Skills
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Proficient in MS Office Suite (Excel, Word, PowerPoint).
- Attention to detail and problem-solving skills.
Personal Traits
- Self-motivated with a positive attitude.
- Ability to work independently as well as part of a team.
- Ability to handle pressure and meet deadlines.