Roles & Responsibilities
· Manage incoming and outgoing calls, ensuring timely responses.
· Respond promptly to emails and client inquiries.
· Respond promptly to emails and client inquiries.
· Make sure office is maintained and well looked after.
· Handle office assistant responsibilities.
· Make sure you are motivated to do better.
· Update the sales team on upcoming events and provide necessary support.
· Operate and update the CRM system with Fresh leads, Lead shuffling, Follow-ups on existing leads, uploading leads from portals
· Prepare and submit daily and monthly lead reports.
· Prepare client documents for project launches.
· Manage client contracts efficiently.
· Organize, file, and maintain client and company records.
· Register clients on developer portals (e.g., Modon, Eagle Hills, and others during launches).
· Prepare and submit sales offers and payment plans.
· Coordinate driver schedules and track driver overtime
· Order and manage office supplies.
· Maintain office cleanliness and ensure smooth day-to-day operations.
· Ensure employee adherence to company policies.
· Provide general administrative support to Sales, Marketing, HR, Accounts, and assist with directives from the CEO.
Skills
Proven experience in administration or sales support of 2 years.
Bachelor’s Degree in any administration-related field.
Strong organizational and multitasking abilities.
Proficiency in CRM systems and MS Office Suite.
Excellent communication and interpersonal skills.
Attention to detail with strong documentation and filing practices.
Ability to work in a fast-paced, dynamic environment.