You work in one of the most exciting industries of the future: Robotics. 

As a Service Technician, you are the face of EF Robotics for our customers in Dubai and across the UAE. You independently install, repair, and maintain our robots on-site. 

With us, you’ll get responsibility, freedom to act, and a team that has your back. 

Your Responsibilities: 

• Installation & Setup: Install and configure our service and cleaning robots directly at the customer’s site. 
• Maintenance & Repair: Perform technical checks, troubleshoot issues, and ensure reliable operation. 
• Problem Analysis: Identify the root cause – not just the symptom – in hardware, software, network, and sensors. 
• Customer Training: Professionally onboard customers, explain functions clearly, and ensure smooth adoption. 
• Documentation: Maintain clear and accurate service reports in our system (GoHighLevel / internal knowledge base). 
• Team Feedback: Identify patterns, issues, and optimization opportunities and communicate them systematically. 
• Deployment Planning: Coordinate closely with our teams in Germany & Dubai, providing updates before and after each service visit. 
• Upselling: Recognize when customers need more and initiate appropriate follow-up. 

Your Benefits at EF Robotics: 

• High-Tech instead of Routine: Work with delivery, cleaning, and humanoid robots. 
• Independent Work: Enjoy a high level of trust and autonomy. 
• Real Career Growth: Opportunities to advance from Technician to Senior, Trainer, or Team Lead UAE. 
• EForce Spirit: Clear communication, responsibility, and growth instead of stagnation. 
• Trainings & Academy: Intensive onboarding, technical training, and regular professional development. 
• Modern Equipment: Laptop, tablet, tools, and work clothing provided. 
• Strong Support: Technical back-office team in Germany is always there to assist you. 

What to Expect at EF Robotics 

We offer a competitive total compensation package for Dubai: 7,000–9,500 AED per month (Total Compensation), composed of: 

• Basic Salary: 4,500–6,000 AED 
• Housing Allowance: 1,500–2,500 AED 
• Transport Allowance: 300–600 AED 
• Communication Allowance: 200–400 AED 

Additional Benefits: 

• Work visa & Emirates ID (covered by us) 
• Health insurance according to Dubai Health Authority regulations 
• 22 days of annual leave 
• End-of-Service Gratuity according to UAE Labour Law 
• Modern technical equipment & tools 
• Training opportunities in robotics & service technology 
• Work in an international, fast-growing tech company 

Skills

Your Profile: 

• Education in mechatronics, electronics, IT, or a comparable field. 
• Confident in using Windows, Wi-Fi, network configuration, and tablets/apps. 
• Able to work independently, make decisions, and find solutions without detailed instructions. 
• Professional appearance and demeanor with customers – friendly, clear, and reliable. 
• Flexibility for assignments in Dubai and across the UAE. 
• Fluent in English (mandatory). Arabic or German is a plus. 
• Driver’s license (UAE) or willingness to obtain one. 
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