Own and maintain the product backlog, ensuring tickets are clearly defined, prioritized, and kept up to date.
Act as the main point of contact for product-related issues, bugs, and improvement requests coming from Client Relations and internal teams.
Triage, analyze, and prioritize issues based on impact, frequency, urgency, and scale incidents to the engineering team.
Track recurring issues, documenting patterns, frequency, and impact over time.
Collaborate closely with Product Managers to support roadmap execution and backlog prioritization.
Communicate clearly and proactively with internal stakeholders regarding ticket status, priority changes, and known issues.
Monitor product performance and flag anomalies, risks, or unexpected behavior.
Regularly review and test product flows to ensure stability and a smooth user experience.
Prepare and share weekly reports summarizing main issues, recurring problems, trends, and recommended actions.
Support agile ceremonies and day-to-day product operations as needed.
Early Career Product Professional: 1–2 years of experience working directly with a Product team (e.
g., Product Ops, Business Analyst, or Associate PM).
Investment Enthusiast: A proven experience or a strong personal interest in investments and financial markets.
Tool Savvy: Hands-on experience with Jira (or similar tracking tools), Figma, and product analytics platforms like PostHog or Mixpanel.
Analytical Thinker: Ability to identify trends and insights from both hard data and qualitative user feedback.
Exceptional Organizer: Strong attention to detail with the ability to manage multiple threads of work in a fast-paced, evolving environment.
Compelling Communicator: Excellent written and verbal skills, with the ability to translate technical issues into business impact for various stakeholders.
Growth Mindset: A proactive self-starter with a deep curiosity to learn new product management frameworks and techniques.
Location: Must be based in Dubai, this is an on-site role.