Job description

Join us at Miral Experiences!

Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

About the Role

The Quality and Laboratory Governance Officer is responsible for the design, implementation, and maintenance of the laboratory quality assurance and governance framework for the SeaWorld Abu Dhabi (SWAD) diagnostic laboratory. The role provides independent quality assurance, compliance oversight, and governance support to ensure laboratory activities are conducted consistently, and in line with approved standards, regulatory expectations, and audit requirements. This includes ownership of the laboratory Quality Management System (QMS), document control, risk assessment frameworks, training and competency systems, equipment governance, and internal audit processes. The Quality and Laboratory Governance Officer works closely with the Senior Laboratory Manager to ensure systems are implemented effectively in daily practice, while remaining functionally independent of operational delivery. The role reports directly to the Senior Laboratory Manager with a direct escalation pathway to the Veterinary Pathologist. This position plays a critical role in reducing organizational risk, and providing leadership with objective assurance on laboratory quality and compliance.

Key Responsibilities

Laboratory Management and Laboratory Governance

• Design, implement, and maintain an ISO-aligned Quality Management System appropriate for a veterinary and zoological diagnostic laboratory.

  
  

• Manage laboratory document control systems, including SOP governance, version control, approval of workflows, and periodic review.

  
  

• Maintain risk assessment frameworks (laboratory, process, equipment, and task-based).

  
  

• Coordinate and support management review processes, quality metrics reporting, and governance documentation.