Description
Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
Arrange table set-ups before and after each customer according to the brand’s set standards.
Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the manager on duty.
Collect bill payments from customers and hand them over to the cashier.
Qualifications
- High school degree
- 1-2 years of experience in customer service in a similar role
- Fluency in English; Arabic is a plus
- Communication skills: level 2
- Cultural awareness: level 1
- Change and adaptability: level 1
- Customer focus: level 1
- Driving and achieving results: level 1
- Initiative: level 2
- Teamwork: level 2
Additional Information
Organization: Pierre Herme
Primary location: United Arab Emirates - Marina Mall NW
Schedule: Full-time
Unposting date: Ongoing