Job description
Overview of the role
We are looking for a UAE National Receptionist with fluent English-speaking skills with some experience in customer service for the role.
This is a full-time permanent role located in Dubai Festival City (Al Badia).
What you will do
- To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers’ needs.
- Ensure customers are given the Worlds Warmest Welcome when entering the branch.
- Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
- Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.
Skills
Required skills to be successful
- Able to communicate effectively
- Customer service experience will be an added advantage
- Good knowledge in MS Office especially MS Excel
- UAE National with family book