Company Description IEC Telecom Group is a leading global provider of mobile and fixed satellite communication solutions for businesses, public institutions, and consumers worldwide. For over 20 years, the company has delivered high-quality, end-to-end voice and data services, including system integration, products, and managed network services. IEC Telecom serves diverse sectors such as government, humanitarian, media, energy, enterprise, and maritime, often operating in remote and extreme environments. Through fast, secure, and reliable satellite connectivity, the company enables communication where terrestrial networks are unreliable or unavailable. IEC Telecom focuses on understanding client needs and tailoring solutions that foster strong, long-term relationships.
Role Description This is a full-time, on-site Sales Coordinator role based in Dubai. The Sales Coordinator supports the sales team by managing day-to-day sales administration, preparing quotes and proposals, and maintaining accurate customer and sales records in CRM and related systems. The role includes coordinating communication between sales, operations, and logistics teams to ensure timely delivery of services and solutions. The Sales Coordinator responds to customer inquiries, supports order processing, and follows up on leads to help drive revenue. The position also involves preparing sales reports, tracking performance metrics, and assisting with sales meetings, presentations, and other commercial activities.
Qualifications
Candidates should possess strong Sales Coordination and Sales Operations skills to manage pipelines, documentation, and internal processes efficiently. Candidates should possess customer-focused skills in Customer Service to handle inquiries, resolve issues, and maintain positive client relationships. Candidates should possess effective Communication skills to collaborate with internal stakeholders and engage professionally with customers. Candidates should possess basic to intermediate Sales skills to support lead follow-up, opportunity tracking, and proposal preparation. Proficiency in CRM tools and MS Office (Excel, Word, Power Point) and familiarity with sales reporting and data entry. Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines in a fast-paced environment. Experience in telecommunications, satellite communications, or technology solutions is an advantage. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English; additional languages are beneficial for working with international clients.