Job description
SENIOR LEAD CONSULTANT – SERVICENOW (12-Month Contract)
Role Overview
We are seeking a highly experienced Senior Lead Consultant –
ServiceNow to drive transformation and platform strategy initiatives within a
large enterprise environment. The ideal candidate will bring deep ServiceNow
expertise, strong consulting capabilities, and experience leading complex
digital transformation programs.
Key Responsibilities
- Lead ServiceNow platform
strategy, roadmap development, and transformation initiatives.
- Oversee implementation and
optimization of ServiceNow modules including ITSM, ITOM, ITAM, HRSD, and
SecOps.
- Collaborate with cross-functional
teams to ensure alignment with enterprise architecture and business objectives.
- Drive integration efforts with
SAP/ERP systems and other enterprise platforms.
- Provide strategic guidance on
leveraging AI platforms within the ServiceNow ecosystem.
- Engage with senior stakeholders
to support decision-making and program governance.
- Ensure delivery excellence across
large-scale transformation programs.
- Required Experience & Skills
- 10–15+ years of experience in IT,
operations, or consulting.
- Strong hands-on and strategic
experience with ServiceNow.
- Proven track record in
large-scale transformation programs.
- Experience working with Oil &
Gas or major GCC/UAE enterprises (preferred).
- Familiarity with AI platforms,
SAP/ERP integrations, and enterprise architecture.
- ServiceNow certifications such as
CSA or CIS (highly preferred).
- SAFe certification is an added
advantage.