This role is available at three levels. Please review all options carefully and apply for the level that best matches your experience. Please note that applications are assessed only for the level you select. For example, if you apply for the Manager level but are better suited for the Lead level, your application will not be considered for the Lead role.

1 - Manager

• Develop and execute product strategies, roadmaps, and visions aligned with business objectives.

• Gather, analyze, prioritize, and translate business and customer requirements into product features.

• Conduct market research, competitor analysis, and user insights to identify opportunities and improve products.

• Support partnership development by identifying, negotiating, onboarding, and managing strategic partners.

• Ensure all products and partnerships comply with regulatory, legal, and risk requirements.

• Define and optimize pricing strategies through market analysis and profitability assessment.

• Coordinate with IT and Operations teams to ensure smooth product development and timely delivery.

• Monitor post-launch product performance, analyze results, and drive continuous improvements.

• Collaborate with cross-functional teams and support team development through mentoring and knowledge sharing.

Overall Purpose:
To drive product innovation, market competitiveness, regulatory alignment, and successful product lifecycle management from strategy development to post-launch optimization.

2 - Lead

• Support the execution of commercial growth strategies and identify opportunities to increase customer acquisition and revenue.

• Develop business cases and support the launch of new growth initiatives.

• Gather business requirements, coordinate with cross-functional teams, and track product/project delivery milestones.

• Identify potential partners, support onboarding activities, manage partner relationships, and monitor performance.

• Conduct market research, competitor analysis, and fintech trend monitoring to identify opportunities and customer needs.

• Analyze product and commercial performance, prepare reports and dashboards, and recommend improvements.

• Ensure initiatives comply with company policies and CBUAE regulatory requirements by coordinating with Compliance and Risk teams.

• Collaborate with Commercial, Operations, Marketing, Product, Finance, Technology, and Customer Excellence teams to deliver business objectives.

• Support junior team members through guidance, knowledge sharing, and continuous improvement initiatives.

Overall Purpose:
To drive commercial growth by supporting strategic initiatives, strengthening partnerships, improving product performance, and ensuring effective collaboration across business functions.

3- Officer

Key Responsibilities:

• Support partner onboarding activities, maintain partner documentation, coordinate meetings, and track follow-up actions.

• Conduct market research on competitors, fintech trends, customer behavior, and new business opportunities.

• Assist with product requirements gathering, user acceptance testing (UAT), rollout activities, and implementation tracking.

• Prepare commercial reports and dashboards covering product usage, customer growth, transaction volumes, and partnership performance.

• Coordinate with Commercial, Operations, Compliance, Marketing, Finance, Technology, and Customer Excellence teams to support business initiatives.

• Support compliance activities by maintaining required documentation, regulatory records, and partner due diligence information.

• Prepare presentations, meeting minutes, reports, and maintain organized commercial and partnership documentation.

Overall Purpose:
To provide operational, analytical, and coordination support for growth and partnership initiatives, ensuring effective execution, accurate reporting, strong partner management, and alignment across business functions.

Desired Candidate Profile

Manager 8–10+ years - Fintech/Payments/Banking Experience leading partnerships Strong commercial negotiations.

Lead 3–7 years Fintech/Payments/Banking Experience managing partners Stakeholder management.

Officer 1–3 years Fintech/Payments/Commercial Experience supporting commercial initiatives Reporting and coordination.