Job description

Do you see yourself as the Cluster Revenue Executive at InterContinental Hotels Group® at Dubai Festival City?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Understand pricing strategy, monitor, and adjust rates for the future.
• Understand properly forecasting and able to prepare for the upcoming 12 months. Have the ability to conduct daily forecast by Market segment for a period between 30 and 90 days.
• Provide critical analysis of strategies, of the seasons, statistics, and demand factors.
• Conduct competitive and demand analysis.
• Monitor competitors’ pricing and market trends in order to be within and ahead of the market changes.
• Maintain distribution channel data integrity, and work closely with the connectivity team.
• Collaborate with Sales, Marketing and Revenue teams to be able to develop and implement promotions and packages that work in line with our strategy.
• Independently implement appropriate inventory distribution strategy; maintain accurate rates and inventory allotments in a timely manner to promote rate parity throughout all booking channels.
• Develops near and long term top-line revenue forecasts upon request from the Revenue Director.
• Ensure Commission codes are correctly set up and commissions sent and followed up on a weekly basis as a minimum Optimize opportunities and Reduce Risk.
• Analyses independently and determines whether we are effectively marketing ourselves across OTA's.
• Ensure that all statistical reports and any other related reports are accurate and consistent.
• Check the reservations made the previous day.
• Look over the arrivals in comparison with the availability.
• Check Deposit not received for arrival next week.
• Control no show and late cancellation charges.
• Maintain all reservation standards.
• Utilize technology and revenue management software to gather and analyze data and make recommendations to optimize revenue.

What we need from you:

• Support and share information with team members.
• Complete assigned tasks as directed with accuracy and on time.
• Take immediate action when needed; working without close supervision and making effective decisions independently.
• Asks questions to support decision making and personal growth.
• Responds to feedback and seeks ways to improve service and performance.
• Adapts readily to changing priorities and work demands.
• Understands the key profit drivers for department.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.