Manage front office and reception activities.
Welcome and assist visitors, customers, and suppliers.
Handle incoming calls, emails, and customer inquiries professionally.
Prepare and send customer quotations.
Follow up on quotations and customer orders.
Create and maintain customer records in SAP.
Assist with sales order processing, invoicing, and other SAP-related activities.
Coordinate with the sales, warehouse, and accounts departments.
Maintain office records, filing, and documentation.
Schedule meetings and provide general administrative support
Desired Candidate Profile
Good communication skills in English, Hindi, and Malayalam (Arabic is an added advantage).
Working knowledge of SAP ERP (Sales/Order Processing preferred).
Proficiency in MS Office (Excel, Word, Outlook).
Experience in quotation preparation and customer correspondence.
Strong organizational, multitasking, and communication skills.
Professional attitude with excellent customer service skills.