Job description

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Room Attendant

Shangri-La Group | Abu Dhabi, United Arab Emirates

About Us

Find Your Shangri-La in Shangri-La.

Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.

As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.

Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms to the highest standards. You will ensure all rooms are tidy, well-stocked, and ready for guests’ comfort. You will also report any maintenance issues or lost items to the housekeeping supervisor promptly.

Key Responsibilities:

• Clean and arrange guest rooms and floor area according to the Shangri-La & Traders standards.
• Replace linens, towels, and guest amenities as required and ensuring trolleys, cleaning supplies, and equipment are well-maintained and organized.
• Report maintenance issues, damages, or lost and found items to the supervisor.
• Always provide courteous and helpful service to guests.

About You:

• Strong attention to details and maintaining high standards of cleanliness.
• Good time management and organizational skills and ability to work independently and as part of a team.
• Good communication and guest service skills.
• Flexibility to work shifts, weekends, and public holidays.
• 1 – 2 years of housekeeping experience with professional proficiency in English language.
• High School Diploma or Diploma in Hospitality Management is often required.

Why Join Us:

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.