E-commerce & Q-commerce Management
Manage daily operations across e-commerce and Q-commerce marketplaces.
Ensure products are correctly listed with accurate descriptions, pricing, images, specifications, and availability.
Monitor sales, orders, cancellations, returns, and customer experience.
Maintain high product availability and minimize out-of-stock situations.
Coordinate with marketplace partners to resolve operational and commercial issues.
Sales & Business Growth
Drive online sales and achieve monthly and annual sales targets.
Identify opportunities to increase revenue, market share, conversion, and average order value.
Develop and execute platform-specific sales strategies.
Monitor competitors, pricing, assortment, visibility, and promotional activities.
Recommend new products, bundles, promotions, and campaigns to increase sales.
Promotions & Online Merchandising
Plan and execute promotions, discounts, vouchers, bundles, and seasonal campaigns.
Coordinate with marketing and commercial teams on major campaigns.
Optimize product positioning, search visibility, banners, and digital merchandising.
Ensure promotional activities are accurately implemented across platforms.
Inventory & Operations
Monitor inventory levels across online channels and ensure product availability.
Coordinate with warehouse, supply chain, and operations teams to prevent stock-outs and excess inventory.
Monitor order fulfillment and delivery performance.
Ensure accurate pricing and inventory synchronization across platforms.
Reporting & Analytics
Prepare regular reports on sales, orders, product performance, promotions, and profitability.
Analyze marketplace data and identify trends and opportunities.
Track KPIs including revenue, conversion rate, traffic, average order value, availability, and return/cancellation rates.
Provide actionable recommendations based on performance analysis.
Partner & Stakeholder Management
Maintain strong relationships with marketplace account managers and Q-commerce partners.
Coordinate with sales, marketing, finance, supply chain, warehouse, and customer service teams.
Follow up on platform issues, campaigns, payments, claims, and commercial agreements.
Job Summary
We are looking for a results-driven Senior Executive E-commerce & Q-commerce Sales to manage and grow the company’s online sales across e-commerce, quick-commerce and own platforms. The role will be responsible for day-to-day platform management, product listings, promotions, inventory availability, order performance, sales growth, and coordination with marketplace partners.
The ideal candidate should have hands-on experience with platforms such as Amazon, Noon, Talabat, Careem, Deliveroo, InstaShop, Carrefour Online, and other relevant marketplaces, with a strong understanding of online merchandising, promotions, analytics, and commercial performance.
Desired Candidate Profile
Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
2–4 years of experience in e-commerce, Q-commerce, marketplace management, or digital sales.
Experience working with major e-commerce/Q-commerce platforms.
Strong understanding of online marketplaces and digital merchandising.
Good analytical and numerical skills.
Proficiency in Microsoft Excel and reporting tools.
Strong communication, coordination, and negotiation skills.
Ability to manage multiple platforms and priorities in a fast-paced environment.
Commercially minded with a strong focus on achieving sales targets.
Preferred Skills
Experience with FMCG, preferably food products
Experience managing multiple marketplaces simultaneously.
Knowledge of marketplace advertising and sponsored-product campaigns.
Strong Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and basic data analysis.
Experience with marketplace dashboards and analytics tools.
Understanding of the UAE/GCC e-commerce and Q-commerce landscape.