Job description

·To assist to conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.·To be aware of community, business, political and social factors that may affect the hotel’s financial performance.·To ensure that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.·In the absence of the Director of Sales/ Sales Manager/ Sales Executive, to respond to all telephone calls or inquiries, to ensure information/ messages are accurately received and relayed to the managers concern in a timely manner.·To follow up sales leads whenever required or assigned by the Sales Managers/ Executives.·To prepare, compile and distribute the weekly/ monthly reports in a timely manner. ·To prepare and ensure all Events Orders are distributed to concerned department on a timely manner.·To assist the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives.
Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.