Job description

We're Hiring – Receptionist / Front Desk Officer

We are looking for a friendly, organized Receptionist to join our team. You'll be the first point of contact for pet owners — greeting clients, booking appointments, answering calls/WhatsApp inquiries, handling billing, and supporting our vets and pet shop with day-to-day admin.

What we're looking for:

Excellent communication skills (English required, Arabic a plus)

Comfortable with computers/POS systems and multitasking

Friendly, patient, customer-service oriented

Prior clinic, hospitality, or retail front-desk experience preferred (vet/pet experience a bonus but not required)

Must be based in or near Sharjah/Muwaileh

We offer: Competitive salary, a great team environment, and the chance to work somewhere pets and their owners genuinely love.

Location: Sharjah

Skills

Strong communication skills (English fluent; Arabic is a strong plus for dealing with local clients)

Basic computer literacy (MS Office, clinic/POS booking systems)

Phone and WhatsApp etiquette — comfortable handling high call volumes

Multitasking and organization (managing appointments, walk-ins, and billing simultaneously)

Customer service mindset — calm and friendly under pressure, especially with anxious pet owners

Cash handling / basic billing and invoicing skills

Comfortable around animals (dogs, cats, and other pets in a clinic setting)

Team player, punctual, well-presented

Optional but a plus:

Prior experience in a veterinary, medical, or hospitality front-desk role

Familiarity with clinic management software or general scheduling tools