Job description

BRS Group is looking for a Call Center Sales Operator to join our team in Dubai.

The role is focused on working with warm inbound leads - clients who are already interested in interior design and renovation services for villas, apartments, and commercial spaces.

The main goal is to understand the client’s request, clearly explain our services, qualify the lead and schedule a meeting with the relevant specialist.

Dubai | Full-time | Hybrid | 2/2 schedule

Responsibilities:

• Handling inbound enquiries from potential clients
• Understanding and qualifying client requests
• Providing information about our interior design and renovation services
• Following up with interested clients
• Scheduling meetings with clients
• Maintaining clear and professional communication throughout the process
• 
  

Requirements:

• Minimum 1 year of experience in call center, customer service or telephone sales
• Confident spoken and written English
• Strong communication skills
• Experience in interior design, renovation, construction, real estate, furniture or a related industry is a strong advantage
• Personal computer/laptop and headset
• 
  

What We Offer:

• Warm inbound leads only - no cold calling
• Hybrid work format: partly office-based and partly remote
• 2/2 schedule, from 9:00 AM to 9:00 PM
• Base salary + KPI-based bonuses
• Salary discussed individually during the interview
• 
  

We look forward to receiving your application!

Skills

Call Center Experience, Customer Service, Inbound Calls, Communication Skills, Lead Qualification, Telephone Sales, Client Relations, Fluent English